Hello, I am trying to install the Outlook Contacts extension. When I click "Connect to Outlook Contacts," I get the following error message (picture also attached): Details: User error on remote account for appId="236007" reason="FAILED" me read more

When I am creating an email and click the HubSpot sales tool, typically a box pops up in the right-hand side of the email message window, and I can select whether I want the email to be logged and/or tracked. For the past week+, when I click the sal read more

Hello, I have the HubSpot Outlook integration installed in the desktop Outlook app on Windows. When I open Outlook, I get an error message saying 'Compatibility problem: An incompatible piece of software attempted to load along with Microso read more

Hello all, We have been using Hubspot for about 3 months. We deployed the hubspot integration via our 365 tenant, which added the button in Outlook (all clients are on Outlook 365). Once the users logged in, everything was very smooth. Someti read more

Hi there, Today when I open Outlook desktop I see the HubSpot sales addin asking to login. But after login successful I see this error message as below. Sorry. Hubspot didn't load properly. Please try to login again. I restarted read more

Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use read more

Hello, does anyone knows how to install and configure hubspot for outlook 365 ? Thanks in advance !

I have been using HubSpot for about 6 months now and this issue randomly came about for me a couple days ago. I'm using the sales add-in for Outlook on an up-to-date PC with Windows Edge as my browser. I noticed that I had both the Outlook and read more

Hubspot was working well and connected to Office365 via the Outlook plugin then yesterday it stopped working. I have tried to reconnect, it get past the login screen to Office365 and then says it is connecting. After about a minute it gives up an read more

Hi all I've been tryng to use the outlook sales tool and it drives me mad. Specifically slowing down typing and taking an age to load properly. After a call with Jenny from HubSpot, I tried removing all the additonal 'add in's' from the Ou read more

I connected my work email to our hubspot account and soon realised that any of our staff can look me up as a contact in Hubspot and read all of my emails. This would include some very confidential internal emails between myself and other staff and m read more

I am getting an Undeliverable error whenever I auto forward emails to my forwarding address. I have added the Hubspot address into the auto forwarding section of Outlook web. I have also connected my email address through HubSpot and have instal read more