Outlook Sales Extension

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Hildegaard on March 22, 2024
All my users, including myself, are getting this popup login window every day, when we open Outlook for the first time: Otherwise, our HubSpot add-in doesn't work read more
April 12, 2024 08:23
I got below from support: I'm afraid that due to the significant changes introduced by Microsoft as part of the new Outlook for desktop app, HubSpot...read more
FatFriday on February 27, 2024
Hi The app is installed OK for us all but the icon doesn't show up in Outlook on the Web for us to open. Thanks Daren
1 upvote
12 Replies
Accepted Solution
February 27, 2024 11:27
I found it....!!!!
mrfixit on February 27, 2024
Hi I have Outlook 365 extension installed and setup on my Outlook (new) client. The sidebar is active whenever I send, or reply to an email and the emails are captured into Hubspot, but if I exit Outlook and start it again, I have to login to the read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 27, 2024 03:29
Hi @mrfixit , Yes, this is expected behavior. The sales extension does not automatically log incoming emails, only your sent emails and replie...read more
mtchn2023 on December 19, 2023
My emails still show up as logged and tracked even though I always uncheck both options before I send them. Even when drafting a new mail I make sure both options are unchecked but despite that they are still showing up and causing disruption (This read more
1 upvote
1 Reply
Key Advisor | Diamond Partner
December 19, 2023 07:11
Hey @mtchn2023 Kindly go through this Knowledgebase here Make sure the correct settings are enabled For the sales chrome extension...read more
MGruber720 on January 24, 2022
When I click on an email I sent to a prospect in Outlook on a 2021 MacBook Pro, it shows as someone opened it, this shouldn't happen as I'm the owner of that contact and it skews the "open" results, how do I prevent? These are the instructions for W read more
0 upvote
2 Replies
Accepted Solution
Community Manager
January 27, 2022 11:40
Hi @MGruber720 , The best way to block self-open notifications for Outlook on Macs is to block the IP addresses for your computer and mobi...read more
CMacDonald on September 20, 2021
Hello, I'm using Outlook for Mac but my email is G Suite or Google Work space but using Outlook as the email client. I was wondering how I get all the integrations in outlook with Hubspot?
12 Replies
Community Manager
May 17, 2023 15:33
Hi @DKF20 , Thank you for the feedback. Currently there isn't a timeline available, I would encourage you to upvote this related featur...read more
ABarron on December 15, 2020
Hi! Sometimes my creative juices get flowing and I compose an email that I really love and then later I want to copy it and send it to someone else or forward it to my boss for her thoughts. When I do and the new recipient opens it, it shows as read more
0 upvote
6 Replies
Community Manager
February 21, 2024 05:34
Hi everybody, I hope that you are well! Thank you @Josh for giving this option! I'd like to invite a couple of subject matter experts to this con...read more
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