I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more

Hi there, Looking for some help please. Only today has this issue started. On composing an email, I am getting the Bcc code added to the email, but when I put in the actual email address of the recipient the Bcc code disappears and I have to add read more

Me and my team have been plagued by a reoccuring issue of being logged out of the hubspot add on constantly. What is causing this? Is it new outlook, is my IT security too stringent. Any help would be awesome 🙂

Hi there, I can't seem to connect my inbox to hubspot via the Hubspot Sales extension. I tried both via desktop and online and it doesn't work. The issue is nothing to do with the extension or outlook version. Both are fine because I managed to read more

All my users, including myself, are getting this popup login window every day, when we open Outlook for the first time: Otherwise, our HubSpot add-in doesn't work read more

Hi The app is installed OK for us all but the icon doesn't show up in Outlook on the Web for us to open. Thanks Daren

Hi I have Outlook 365 extension installed and setup on my Outlook (new) client. The sidebar is active whenever I send, or reply to an email and the emails are captured into Hubspot, but if I exit Outlook and start it again, I have to login to the read more

My emails still show up as logged and tracked even though I always uncheck both options before I send them. Even when drafting a new mail I make sure both options are unchecked but despite that they are still showing up and causing disruption (This read more

When I click on an email I sent to a prospect in Outlook on a 2021 MacBook Pro, it shows as someone opened it, this shouldn't happen as I'm the owner of that contact and it skews the "open" results, how do I prevent? These are the instructions for W read more

Hello, I'm using Outlook for Mac but my email is G Suite or Google Work space but using Outlook as the email client. I was wondering how I get all the integrations in outlook with Hubspot?