Outlook Sales Extension

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sjudson on December 04, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more
13 upvotes
0 Reply
Solved
Antonimo on September 02, 2024
HubSpot Sales have advised using the HubSpot Sales add-in for Office 365 add-in for tracking e-mails in Outlook for Desktop in Windows. It is set up and works fine, but every time I start Outlook I have to login again.
0 upvote
8 Replies
Accepted solution
Hall of Famer
September 02, 2024 08:25
@Antonimo I've seen this pop-up a few times here in the community and can only imagine how frustrating it is to have to login over and again. Based...read more
Solved
RMarvin on July 09, 2024
Hey, I am currently facing an issue with the constant need to log in to the Outlook 365 Extension . Our company is currently testing Sales Hub, and while we are generally very satisfied with the CRM, this issue could potentially be a dealbreake read more
Accepted solution
Key Advisor | Partner
July 09, 2024 07:12
Hey @RMarvin Have you checked this article here : https://knowledge.hubspot.com/connected-email/troubleshooting-the-hubspot-sales-office-365-...read more
ScottM22 on May 28, 2024
Hi all, I'm new to HubSpot and am struggling with the Outlook Sales plugin (desktop version 3.0.1.316) on my Office 365 Outlook Desktop application (version 2404 Build 17531.20152). It happily connects and copies outbound email to my HubSpot ac read more
0 upvote
3 Replies
Community Manager
September 26, 2024 11:21
Hey @ScottM22 , Thanks for the update and the screenshots. Since you’ve already tried reinstalling the plugin and checked all the setup, it’s poss...read more
Solved
ABond1 on July 20, 2023
Hi, I'm sorry if this isn't the right location for this post (please direct me to the right place if it is wrong!) but I'm having difficulty with the HubSpot AddOn. When I try to send an email and hubspot is in BCC for tracking, the email doesn' read more
0 upvote
4 Replies
Accepted solution
Guide | Elite Partner
July 20, 2023 10:29
Hi @ABond1 , I would uninstall the add-on and reinstall it. Maybe, an error happened in the initial connection of your Outlook and HubSpot Add...read more
kate_fr on July 22, 2021
Hi, We're having issues with installing HubSpot Sales Office 365 add-in. First, we tried to deploy the add-in centrally. We got an email notification saying that "Hubspot Sales was successfully deployed", but we weren't able to actually use read more
Participant
April 14, 2024 11:27
Facing the same issue, installed the office 365 add-in, using outlook on web, email hosted by microsoft (not godaddy). I have now spent 8 hours tryin...read more
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