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sjudson on Dezembro 04, 2023
Ending Development for HubSpot's VSTO Sales Add-In
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leia mais
Responder Announcement
13 avaliações positivas
0 Respostas
Veraxis on Setembro 13, 2024
Struggling to get email integration to work
Hi Relatively new to HS but enjoying it so far. We have O365 Business Standard accounts and we're struggling to get the email integration/tracking to work though. Our inboxes are connected and we've installed the O365 add-in but 1. It doe Leia mais
Responder Free
0 avaliações positivas
2 Respostas
TKasendra
Membro
Setembro 29, 2024 14:03
We have same problem on couple of PC, we downloaded latest version of outlook and that version does not even see/recognise that hunspot sales is inst...Leia mais
Solucionado
helenzqr on Agosto 06, 2024
The add-in does not show in Outlook, login prompt disappears
I installed the HubSpot Sales add-in and restarted the PC, but nowhere in Outlook it shows the icon of the add-in, so I can't click on the icon to log in. Not sure what's wrong. The Outlook version is 1.2024.725.400(Production). If anyone can help Leia mais
Responder Free
0 avaliações positivas
1 Respostas
Solução Aceita
karstenkoehler
Membro do Hall da Fama | Parceiro
Agosto 07, 2024 00:24
Hi @helenzqr , Microsoft has ended the support of VSTP add-ins (which includes HubSpot's) in the new Outlook, see here: https://community.hub...Leia mais
CForti4 on Agosto 01, 2024
Not Connecting Outlook and Hubspot
Hubspot has been deployed through my Admin. When I go through the process, it then states I have to ask for permission. Permission was granted by Admin, but when I try to connect, I get roadblocked. See attached. Admin has granted permission a Leia mais
Responder Free
0 avaliações positivas
2 Respostas
CForti4
Membro
Agosto 06, 2024 14:20
That did not help. My admin with Global Permissions cannot access the area to approve in their MS console. Makes no sense. Will migrate to another CR...Leia mais
JWeiner on Julho 30, 2024
Inbound emails not logging suddenly
Hello, I've been using the free version of Hubspot for a few months now. Until now, I haven't had many issues that I couldn't troubleshoot on my own. I'll describe my situation and hopefully based on that description you can explain what's caus Leia mais
Responder Connected Email Free
0 avaliações positivas
6 Respostas
DianaGomez
Gerente da Comunidade
Agosto 01, 2024 08:47
Hi @JWeiner , Thanks for the details and screenshot. Let's seek guidance from a few experts: Hello @LouiseHare , @Lucila-Andi...Leia mais
JRGies on Julho 27, 2024
After a computer re-boot (windows 11)Hubspot for outlookdoes not load
After reboot I get an error message when Istart outlook that says something to effect it can't load the add in as it is already installed. It is and it is inactive. I've tried to turn it back on. So i tried to uninstall and reinstall using Get Leia mais
Responder Free
0 avaliações positivas
2 Respostas
JRGies
Participante
Julho 29, 2024 09:38
Through a bit of trial and error it seem to have installed in one of my two email addresses. And is is now Sales Tools. Is there a way to attach ...Leia mais
Solucionado
MatheusMelo on Julho 22, 2024
Tenho 5 funcionários na minha conta.
Tenho 5 funcionários na minha conta, porém todos veem a mesma caixa de entrada, teria como cada um ver a sua caixa de entrada?
Responder Free
0 avaliações positivas
1 Respostas
Solução Aceita
karstenkoehler
Membro do Hall da Fama | Parceiro
Julho 23, 2024 00:10
Olá @MatheusMelo , As caixas de entrada destinam-se a ser utilizadas para o endereço de correio eletrónico partilhado da equipa e não para um ...Leia mais
Solucionado
MITS on Julho 22, 2024
Unable to connect to your mailbox to fetch your addins.
Hello, I have this user who was able to get the Hubspot Sales add-in, but is unable to install the add-in. The button "Add" is greyed out for them and reporting this message: "Unable to connect to your mailbox to fetch your addins. You can add or re Leia mais
Responder Free
0 avaliações positivas
1 Respostas
Solução Aceita
DSharma02
Colaborador(a)
Julho 23, 2024 00:42
Hi @MITS , There is no sure shot troubleshoot method for this issue. You can try some of the following ways: 1. Clear cache and cookies and restar...Leia mais
Solucionado
CostaArvan on Junho 06, 2024
How to upload emails into HubSpot and associate it with a Contact
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact Leia mais
Responder Free Integrations
0 avaliações positivas
1 Respostas
Solução Aceita
matthew-aire
Colaborador(a)
Junho 06, 2024 04:26
Hi @CostaArvan When sending an email from Outlook and using the HubSpot plugin, where you see the Log & Track checkboxes you can click the...Leia mais
Solucionado
TDevlin1 on Junho 05, 2024
Setup for Webmail User (not MS of Google Suite user) on Windows and Mac
My company uses a web hosting solution that comes with Roundcube webmail using cPanel and CalDav (for calendars). Both directors of the business are Mac users and they have no issues with emails or CalDav calendars. I use Windows and I have Leia mais
Responder Free
0 avaliações positivas
2 Respostas
Solução Aceita
trevordjones
Especialista reconhecido(a) | Parceiro Diamante
Junho 06, 2024 10:16
Hi @TDevlin1 , To my knowledge there is not currently a native CalDav intergation available for HubSpot, and I can see why you are having a t...Leia mais
Solucionado
AaronClifft on Maio 25, 2024
Outgoing emails blocked at IP level by MSFT
Hi, Trying to setup the platform for first time and when trying to reply or send and email from HS, I get the follow error: Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.708 Ser Leia mais
Responder Free
1 avaliações positivas
2 Respostas
Solução Aceita
AaronClifft
Membro
Maio 26, 2024 07:42
CoPilot came to the rescue: The error ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP’ typically occurs when you ...Leia mais
Reinout on Maio 24, 2024
URGENT: Endless email bounces (whilst I didnt send any to begin with)!
Help! Since integrating my email and Hubspot I've been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items. How can I stop the endless number of ema Leia mais
Responder Free
0 avaliações positivas
2 Respostas
Reinout
Membro
Maio 27, 2024 04:42
Hi Frank, I did not send any email to any godaddy address from my outlook email nor do I see any sent messages from my Hubspot account. Appr...Leia mais
AsafBlasberg on Maio 04, 2024
Outlook Plug-in Disables Discard and Pop-Out Buttons
Hello, In using the HubSpot Outlook plugin for Outlook for Windows (Desktop), When replying to a message under the "Sent Items" folder, I can no longer see the discard and pop-out buttons. It gets replaced with "Tracked (date/time)" and that entire Leia mais
Responder Free
5 avaliações positivas
13 Respostas
Kendall4110
Membro
Julho 30, 2024 15:41
Hey all - CTRL+O is the best way to Pop-Out, but to discard, I used Outlook in my browser - Microsoft Edge (don't judge, too many tabs open in Chrome...Leia mais
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