Outlook Sales Extension

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BPundt le Mars 06, 2024
Hello, I have figured out how to log past emails sent before we were using Hubspot, associated with contacts that have been added now. What I'm trying to do is find out if I can still track those emails as to whether they have been opened. T Lire la suite
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Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Mars 06, 2024 15:39
Hi @BPundt , Unfortunately not, no, because HubSpot was never able to add the tracking pixel if these emails weren't sent as tracked. This pag...Lire la suite
MR7 le Mars 06, 2024
The HubSpot sales feature is creating a new contact in HubSpot successfully and logging the e-mail but it is not creating a new associated company for me. Any suggestions? When I click on the 'Log' feature on the add-in pop up it only gives me ' Lire la suite
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1 Réponse
Leader d'opinion | Partenaire solutions Platinum
Mars 06, 2024 06:38
Hey @MR7 you can follow this steps to set this up automatically when a contact has a @company https://knowledge.hubspot.com/object-setti...Lire la suite
HunterHawley le Janvier 31, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. Lire la suite
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2 Réponses
Membre
Février 01, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...Lire la suite
Résolues
MChanning le Janvier 17, 2024
We have the HubSpot Free subscription. We have synchronized HubSpot Mail with Outlook Mail and installed the HubSpot Sales Tools add-in into Outlook. I have made a career out of asking stupid questions, and so I am not going to stop now. Could so Lire la suite
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Accepted Solution
Membre irremplaçable | Partenaire solutions Diamond
Janvier 17, 2024 06:05
Hi @MChanning 1. The answer to your first question depends on if you are talking about a personal mailbox connected to the CRM by an individ...Lire la suite
Résolues
PIoanidis le Janvier 12, 2024
Working with the outlook extension. I am often logged out of the extension when the computer is restarted, outlook closed, etc. I do have 3rd party cookies enabled for my browsers with the issue persisting. I have MFA on my MS account which Lire la suite
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1 Réponse
Accepted Solution
Gestionnaire de communauté
Janvier 13, 2024 16:46
Hi @PIoanidis , Thanks fo reaching out to the Community! I've got some steps that might help you out: 1. First things first, let's...Lire la suite
RBellefond le Décembre 16, 2023
Hi. I am a long time CRM user but new to HubSpot and currently have the free version of HubSpot. All I want to do is to set up HubSpot as a contact manager so if I bring up a contact record I can see all the emails, notes, tasks, appointments, Lire la suite
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1 Réponse
Conseiller clé | Partenaire solutions Diamond
Décembre 18, 2023 05:22
Hey @RBellefond Kindly go through this Knowledgebase: https://knowledge.hubspot.com/integrations/connect-hubspot-and-outlook-contacts ...Lire la suite
CDelloye le Décembre 13, 2023
Hello, If I have my Outlook Contacts syncing with HubSpot (both ways), is there a way to synnc only the contacts I own to my Outlook contacts? I don't want to have ALL contacts from HubSpot on there, only the ones I am responsible for. Note: Lire la suite
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Membre
Décembre 14, 2023 08:36
Hello Bérangère, Thank you for your response. Yes, I did see that option, but I can only choose the folder on the Outlook side. What I wou...Lire la suite
JRaygoza le Décembre 07, 2023
(Edited for clarity 12/8) I receive self-open notifications when I open an email in my desktop's Outlook to send a follow-up. That is, I see in the contact's record that the email has (supposedly) been opened. This occurs even if I open an email th Lire la suite
1 Mention J'aime
5 Réponses
Membre
Février 01, 2024 10:17
Has there been any more resolution to this problem? I'm experiencing the same thing after having followed the exact same steps. I, however, can't spe...Lire la suite
MJahanshahi le Novembre 17, 2023
Hi all, I have verified my SPF records are correct however when sending outbound mail with Hubspot they are undeliverable and when sending with the outlook app they are not being tracked. Microsoft says that its up to me/hubspot to get the p Lire la suite
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Membre
Décembre 01, 2023 14:59
Hi! So two things: 1) HubSpot has not provided me any IP to provide to Microsoft to remove the spam filter 2) I am no longer a trial tenant, and ...Lire la suite
SKrauland le Novembre 17, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e Lire la suite
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3 Réponses
Gestionnaire de communauté
Novembre 20, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....Lire la suite
Skatoaster le Novembre 13, 2023
Our team uses Microsoft 365 and I've had the extension installed for many years without fail. Last week the extension started malfunctioning to the point that it's unusable and I've had to remove it completely which is bad news. With the extent Lire la suite
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5 Réponses
Membre
Décembre 06, 2023 12:51
I am having similar issues that started a few weeks ago as well, and cannot find any support from Hubspot to address.
Résolues
GFox6 le Novembre 07, 2023
I am unable to see emails in deals, however you can see emails in your contacts. Outlook is showing you that my account is not connected to HubSpot, however I am able to see that emails are connecting to contacts. Anyone else have this pro Lire la suite
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1 Réponse
Accepted Solution
Au panthéon de la communauté | Partenaire solutions
Novembre 07, 2023 23:30
Hi @GFox6 , Are all emails logged to contacts or just some? If you're not using the HubSpot sales extension for Outlook and if Outlook is your...Lire la suite
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