Summary
Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO Leer más
I am switch from the old Outlook desktop version to the 365 Outlook for better searchability. I've added the app to the 365 outlook, but I keep getting the following error. Anyone know how to fix? I can't migrate if I can't get Hubspot to work in th Leer más
Hi Relatively new to HS but enjoying it so far. We have O365 Business Standard accounts and we're struggling to get the email integration/tracking to work though. Our inboxes are connected and we've installed the O365 add-in but 1. It doe Leer más
We have same problem on couple of PC, we downloaded latest version of outlook and that version does not even see/recognise that hunspot sales is inst...Leer más
I installed the HubSpot Sales add-in and restarted the PC, but nowhere in Outlook it shows the icon of the add-in, so I can't click on the icon to log in. Not sure what's wrong. The Outlook version is 1.2024.725.400(Production). If anyone can help Leer más
Hi @helenzqr ,
Microsoft has ended the support of VSTP add-ins (which includes HubSpot's) in the new Outlook, see here: https://community.hub...Leer más
Hubspot has been deployed through my Admin. When I go through the process, it then states I have to ask for permission.
Permission was granted by Admin, but when I try to connect, I get roadblocked. See attached. Admin has granted permission a Leer más
That did not help. My admin with Global Permissions cannot access the area to approve in their MS console. Makes no sense. Will migrate to another CR...Leer más
Hello, I've been using the free version of Hubspot for a few months now. Until now, I haven't had many issues that I couldn't troubleshoot on my own. I'll describe my situation and hopefully based on that description you can explain what's caus Leer más
After reboot I get an error message when Istart outlook that says something to effect it can't load the add in as it is already installed. It is and it is inactive. I've tried to turn it back on. So i tried to uninstall and reinstall using Get Leer más
Through a bit of trial and error it seem to have installed in one of my two email addresses. And is is now Sales Tools. Is there a way to attach ...Leer más
Olá @MatheusMelo ,
As caixas de entrada destinam-se a ser utilizadas para o endereço de correio eletrónico partilhado da equipa e não para um ...Leer más
Hello, I have this user who was able to get the Hubspot Sales add-in, but is unable to install the add-in. The button "Add" is greyed out for them and reporting this message: "Unable to connect to your mailbox to fetch your addins. You can add or re Leer más
Hi @MITS , There is no sure shot troubleshoot method for this issue. You can try some of the following ways: 1. Clear cache and cookies and restar...Leer más
I am a mortgage broker and I have created my clients as contacts in HubSpot. Now for each client i am usually emailing the client, the bank and a solicitor. HubSpot picks up the emails from the client and myself and adds it into the clients contact Leer más
My company uses a web hosting solution that comes with Roundcube webmail using cPanel and CalDav (for calendars). Both directors of the business are Mac users and they have no issues with emails or CalDav calendars. I use Windows and I have Leer más
Hi @TDevlin1 ,
To my knowledge there is not currently a native CalDav intergation available for HubSpot, and I can see why you are having a t...Leer más
Hi, Trying to setup the platform for first time and when trying to reply or send and email from HS, I get the follow error: Your message wasn't delivered because the recipient's email provider rejected it. Remote server returned '550 5.7.708 Ser Leer más
CoPilot came to the rescue: The error ‘550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP’ typically occurs when you ...Leer más
Help! Since integrating my email and Hubspot I've been receiving an endless number of bouncing emails overflooding my emailbox, whilst I didnt even conciously sent an email nor do I see it in my sent items. How can I stop the endless number of ema Leer más
Hi Frank, I did not send any email to any godaddy address from my outlook email nor do I see any sent messages from my Hubspot account. Appr...Leer más