Outlook Sales Extension

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BCockell en Abril 23, 2024
I want HubSpot to create a contact and company record whenever I send an email to a new email address, and to log and track the email I send. Right now, I have to manually click the HubSpot Sales extension button to add the bcc address, and have Leer más
0 Me gusta
3 Respuestas
Miembro
Abril 25, 2024 04:29
This issue is still not resolved.
Resuelta
Lynd en Abril 22, 2024
Hi, We use Outlook and I have been using the HubSpot app for a while now, tracking and logging emails. Since last week, I get an error message when I click on the Hubspot App in the Outlook browser version: Sys.ArgumentOutOfRangeExcepti Leer más
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2 Respuestas
Accepted Solution
Administrador de la comunidad
Abril 22, 2024 16:32
Hey, @Lynd 👋 I did some searching for support tickets with the same error. All were related to images in the signature. Does your email signat...Leer más
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BPundt en Marzo 06, 2024
Hello, I have figured out how to log past emails sent before we were using Hubspot, associated with contacts that have been added now. What I'm trying to do is find out if I can still track those emails as to whether they have been opened. T Leer más
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2 Respuestas
Accepted Solution
Miembro del salón de la fama | Partner
Marzo 06, 2024 15:39
Hi @BPundt , Unfortunately not, no, because HubSpot was never able to add the tracking pixel if these emails weren't sent as tracked. This pag...Leer más
MR7 en Marzo 06, 2024
The HubSpot sales feature is creating a new contact in HubSpot successfully and logging the e-mail but it is not creating a new associated company for me. Any suggestions? When I click on the 'Log' feature on the add-in pop up it only gives me ' Leer más
1 Me gusta
1 Respuestas
Líder intelectual | Partner nivel Platinum
Marzo 06, 2024 06:38
Hey @MR7 you can follow this steps to set this up automatically when a contact has a @company https://knowledge.hubspot.com/object-setti...Leer más
HunterHawley en Enero 31, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. Leer más
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2 Respuestas
Miembro
Febrero 01, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...Leer más
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MChanning en Enero 17, 2024
We have the HubSpot Free subscription. We have synchronized HubSpot Mail with Outlook Mail and installed the HubSpot Sales Tools add-in into Outlook. I have made a career out of asking stupid questions, and so I am not going to stop now. Could so Leer más
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2 Respuestas
Accepted Solution
Miembro estimable | Partner nivel Diamond
Enero 17, 2024 06:05
Hi @MChanning 1. The answer to your first question depends on if you are talking about a personal mailbox connected to the CRM by an individ...Leer más
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PIoanidis en Enero 12, 2024
Working with the outlook extension. I am often logged out of the extension when the computer is restarted, outlook closed, etc. I do have 3rd party cookies enabled for my browsers with the issue persisting. I have MFA on my MS account which Leer más
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2 Respuestas
Accepted Solution
Administrador de la comunidad
Enero 13, 2024 16:46
Hi @PIoanidis , Thanks fo reaching out to the Community! I've got some steps that might help you out: 1. First things first, let's...Leer más
RBellefond en Diciembre 16, 2023
Hi. I am a long time CRM user but new to HubSpot and currently have the free version of HubSpot. All I want to do is to set up HubSpot as a contact manager so if I bring up a contact record I can see all the emails, notes, tasks, appointments, Leer más
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1 Respuestas
Asesor destacado | Partner nivel Diamond
Diciembre 18, 2023 05:22
Hey @RBellefond Kindly go through this Knowledgebase: https://knowledge.hubspot.com/integrations/connect-hubspot-and-outlook-contacts ...Leer más
CDelloye en Diciembre 13, 2023
Hello, If I have my Outlook Contacts syncing with HubSpot (both ways), is there a way to synnc only the contacts I own to my Outlook contacts? I don't want to have ALL contacts from HubSpot on there, only the ones I am responsible for. Note: Leer más
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2 Respuestas
Miembro
Diciembre 14, 2023 08:36
Hello Bérangère, Thank you for your response. Yes, I did see that option, but I can only choose the folder on the Outlook side. What I wou...Leer más
JRaygoza en Diciembre 07, 2023
(Edited for clarity 12/8) I receive self-open notifications when I open an email in my desktop's Outlook to send a follow-up. That is, I see in the contact's record that the email has (supposedly) been opened. This occurs even if I open an email th Leer más
1 Me gusta
5 Respuestas
Miembro
Febrero 01, 2024 10:17
Has there been any more resolution to this problem? I'm experiencing the same thing after having followed the exact same steps. I, however, can't spe...Leer más
MJahanshahi en Noviembre 17, 2023
Hi all, I have verified my SPF records are correct however when sending outbound mail with Hubspot they are undeliverable and when sending with the outlook app they are not being tracked. Microsoft says that its up to me/hubspot to get the p Leer más
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2 Respuestas
Miembro
Diciembre 01, 2023 14:59
Hi! So two things: 1) HubSpot has not provided me any IP to provide to Microsoft to remove the spam filter 2) I am no longer a trial tenant, and ...Leer más
SKrauland en Noviembre 17, 2023
Hello everyone, My company just switched from using google to host our email to microsoft. When we were using google and I had gmail and the gmail sales extension, whenever I'd get an incoming email that was NOT a reply to an outgoing email (i.e Leer más
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3 Respuestas
Administrador de la comunidad
Noviembre 20, 2023 10:15
Hi @Shadab_Khan , I hope that you are well! Thank you for your help 🙂 Yes, you can retroactively log emails you've sent directly in your inbox....Leer más
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