Hi everybody, I'm trying to install the HubSpot sales extension for Outlook on my MacBook pro m1, but I'm stuck to "Connect inbox". I tried to access the window that it opened and after he confirm my access I still have the same message "Connect inb read more
I have a question on this point, it might be the same don't know. I have two HubSpot account for 2 businesses, I can easily switch from one to the other. For each business I have a different emailaddress that I use and I also want to connect it to read more
I have figured a solution for this problem, it's not ideal but it works. Instead of making 2 accounts under one domain, which makes it easy to switc...read more
Hi Emails I send from Outlook for Windows using MS365 are not logging in HubSpot - even though "HubSpot Sales Office 365 add-in" seems to be configured correctly. IN OUTLOOK FOR WINDOWS: the orange "Sales Tools (Hubspot)" button is visible in read more
Hi Bernhard I have a working pair of email addresses containing my ID to manually BCC or forward an email to HubSpot if (like now) it doesn't log th...read more
When I send an email from outlook and tag it via the hubspot addin, then it sets a BCC address which tracks the email in hubspot. However, recently it started to just automatically delete the remove the BCC email so that rather than tracking what I read more
Hello @AHansen2
Sometime it conflict with another Outlook add-in or service that is causing the BCC address to be removed.
Either you could ...read more
Hi, I am new to Hubspot on the free version and am enjoying it so far. I first downloaded the Outlook Extension, however it won't let me "connect personal email" as says its already connected. Hubspot is creating new contacts for recieve read more
Hi @LStafford ,
I'm trying my best. Just for context, I'm not working for HubSpot. I'm a freelancer who – in his free time – is helping users ...read more
I have Office 365 Enterprise 3, and I have the Outlook Contacts Add-In and the Outlook Calendar Add-in installed in Hubspot, apparently correctly.
However, for Outlook itself, using Hubspot Sales, I hit a brick wall. The problem is I have a "C read more
Connected inbox doesn't match Outlook account Move them all from the alias into the actual inbox via drag and drop in Outlook. ... Use the forwarding...read more
Does anyone get the message 'That email address doesn't exist' when trying to log in to the outlook sales extension. For ages I was logging in fine and then it just stopped working. The email and password is correct (I am logged into Hubspot using read more
This article explains that the add-in task pane must be open in Office 365 Outlook for web browser when you send a logged and tracked email: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-office-365-add-in#pin-t read more
I have a user who recently installed the Hubspot desktop add-in. While he is able to log into his Hubspot account in the Windows app, the Outlook add-in tells him his inbox is disconnected. When he tries to reconnect it, nothing changes. Any s read more
The diagnostics perform automated checks to detect issues and provide possible solutions to fix them. Select Run Tests: Outlook User Connectivity to ...read more
We have the HubSpot Outlook Add-in for Windows working great. However, some of our users are on Mac and we are struggling to get the Outlook for Mac Add-in working. Despite enabling the Add-in in the Office 365 Admin Console, the Add-in does no read more
Hi @AndrewSharpe , I can chime in here, thank you for the tag @danmoyle !
What Dan and you have mentioned is correct, Outlook for Mac with an...read more
I have been struggling with this issues for over a week. We have been setting up email tracking for different email accounts. There is a single one that isn't working. The only difference I can think of is that this person who uses this mailbox read more
When sending an email to a contact in outlook the hubspot extention allows me to create a task that will sync with Hubspot. The default due date of the task is tomorrow. I want the default due date to 2 business days (or 2 calendar days is fine) ou read more
@chrisworqflow That is for hubspot on the web. I am talking about the Outlook for desktop HubSpot extension. How can I do it for that? Thank...read more