Hi everybody, I'm trying to install the HubSpot sales extension for Outlook on my MacBook pro m1, but I'm stuck to "Connect inbox". I tried to access the window that it opened and after he confirm my access I still have the same message "Connect inb read more

I have a question on this point, it might be the same don't know. I have two HubSpot account for 2 businesses, I can easily switch from one to the other. For each business I have a different emailaddress that I use and I also want to connect it to read more

Hi Emails I send from Outlook for Windows using MS365 are not logging in HubSpot - even though "HubSpot Sales Office 365 add-in" seems to be configured correctly. IN OUTLOOK FOR WINDOWS: the orange "Sales Tools (Hubspot)" button is visible in read more

When I send an email from outlook and tag it via the hubspot addin, then it sets a BCC address which tracks the email in hubspot. However, recently it started to just automatically delete the remove the BCC email so that rather than tracking what I read more

Hi, I am new to Hubspot on the free version and am enjoying it so far. I first downloaded the Outlook Extension, however it won't let me "connect personal email" as says its already connected. Hubspot is creating new contacts for recieve read more

I have Office 365 Enterprise 3, and I have the Outlook Contacts Add-In and the Outlook Calendar Add-in installed in Hubspot, apparently correctly. However, for Outlook itself, using Hubspot Sales, I hit a brick wall. The problem is I have a "C read more

Does anyone get the message 'That email address doesn't exist' when trying to log in to the outlook sales extension. For ages I was logging in fine and then it just stopped working. The email and password is correct (I am logged into Hubspot using read more

This article explains that the add-in task pane must be open in Office 365 Outlook for web browser when you send a logged and tracked email: https://knowledge.hubspot.com/email-tracking/customize-your-hubspot-sales-office-365-add-in#pin-t read more

I have a user who recently installed the Hubspot desktop add-in. While he is able to log into his Hubspot account in the Windows app, the Outlook add-in tells him his inbox is disconnected. When he tries to reconnect it, nothing changes. Any s read more

We have the HubSpot Outlook Add-in for Windows working great. However, some of our users are on Mac and we are struggling to get the Outlook for Mac Add-in working. Despite enabling the Add-in in the Office 365 Admin Console, the Add-in does no read more

I have been struggling with this issues for over a week. We have been setting up email tracking for different email accounts. There is a single one that isn't working. The only difference I can think of is that this person who uses this mailbox read more

When sending an email to a contact in outlook the hubspot extention allows me to create a task that will sync with Hubspot. The default due date of the task is tomorrow. I want the default due date to 2 business days (or 2 calendar days is fine) ou read more