Outlook Sales Extension

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sjudson 12月 04日, 2023
Summary Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO 続きを読む
16 いいね!
0 コメント
解決済み
SKeohan 1月 28日, 2025
Hello, I recently turned tracking off as emails were going to spam however we have had a couple clients say they have not received emails however I am unsure whether they are lying or if the emails genuinely have not been received. When I go to 続きを読む
0 いいね!
1 コメント
ベストアンサー
殿堂入り | Solutions Partner
1月 28日, 2025 08:59
Hi @SKeohan , There is unfortunately no way to verify whether a contact actually received an email or not. They might not have checked their s...続きを読む
解決済み
ANikolic2 10月 29日, 2024
Hello HubSpot Community, Recently, our company made a transition from Gmail to Outlook. It was not ideal, but for various reasons, we had to do it. Anyway, since the transition, we have had various problems with the HubSpot extension. Just to m 続きを読む
ベストアンサー
キーアドバイザー
10月 30日, 2024 03:59
Hi @ANikolic2 Totallz understand the frustration but would lay the blame here squarely at MSFT, see this article : Frank
解決済み
KMether 8月 06日, 2024
Hi, does Hubspot have a remote desktop tool?
0 いいね!
6 コメント
ベストアンサー
トップ投稿者 | Gold Partner
9月 13日, 2024 14:26
Hi @KMether , You may check out logging in as another user since it looks like you have an enterprise plan on one of the hubs. It's not quite ...続きを読む
解決済み
VLe5 7月 19日, 2024
Hi, Does HubSpot have the capabilty of automatically BCC'ing yourself or others when creating an email through the CRM? I know that through the Outlook extension, Hubspot itself is automatically BCC'd to log and track emails, but just wondering 続きを読む
0 いいね!
2 コメント
ベストアンサー
殿堂入り | Solutions Partner
7月 19日, 2024 12:07
Hi @VLe5 , For marketing emails yes, for sales emails no, unfortunately. https://knowledge.hubspot.com/marketing-email/set-up-a-complia...続きを読む
解決済み
SFrench 4月 02日, 2024
The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak 続きを読む
ベストアンサー
コミュニティーマネージャー
4月 04日, 2024 05:00
Hi @SFrench , I have been reviewing and I did not find any documentation on plans for this. However, I found a workaround that might be help...続きを読む
解決済み
SJamieson75 3月 11日, 2024
I have a user who has been using the Outlook extension now for a few months. They have been able to add contacts from outlook successfully but recently this function seems to be restricted. I have had a look and cannot see any changes to the users p 続きを読む
1 いいね!
4 コメント
ベストアンサー
参加者
3月 13日, 2024 05:13
Hi there, Update on this. The user contacted HubSpot technical support who said this was a bug and they fixed it and so this now allows the contact...続きを読む
matheus_jiran 12月 07日, 2023
I have some emails that use Email Custom Modules to display customized headers and footers displaying very weirdly when the email is opened on the Office365 App for Windows. The width of the elements get messed up and the colors change as well. 続きを読む
1 いいね!
2 コメント
メンバー
6月 27日, 2024 08:34
I've run into similar issues with email display problems in the Office 365 App for Windows. It often comes down to compatibility quirks with how the ...続きを読む
BHörmann 12月 05日, 2023
Two issues in the Outlook web version Issue 1: When composing a new Mail I can no longer choose if I want the conversation to be looged in Hubspot. Not even if I reply to a existing conversation. Since the plugin icon is not visible. I have to sen 続きを読む
0 いいね!
2 コメント
投稿者
12月 06日, 2023 01:48
Hey PamCotton The link you shared is for the destop version of Outlook. However, I do not have any other exentsions. We dont use alias mails and...続きを読む
EDMaster 11月 16日, 2023
Our company migrated from Google to 365. With Gmail, we would be able to create a task while composing an email to follow up in a few days by default. I'm not seeing the same feature in Outlook. Is that by design, or am I missing something?
0 いいね!
1 コメント
コミュニティーマネージャー
11月 17日, 2023 06:28
Hi @EDMaster , Thank you for reaching out to the Community! You should be able to create tasks from the contact profile in the HubSpot Sal...続きを読む
解決済み
TimBNO 10月 11日, 2023
I am having an issue logging emails that I am copied on. Say for instance an email is sent from someone in my company to one of my contacts and I am copied on it. The Outlook Hubspot Sales extension does not give me an option to log the email. If th 続きを読む
0 いいね!
1 コメント
ベストアンサー
ガイド役 | Platinum Partner
10月 11日, 2023 09:38
Hi @TimBNO , Is there a way for the person in your company sending the email to ensure that their Hubspot extension is working? This way, it ...続きを読む
解決済み
CGrzenkowski 8月 23日, 2023
For the last few day, I've been getting very irritating bugs with the Outlook Sales Add-in. When creating a new email or responding to an existing chain, once the addin loads it jumps to the body, deletes anything already typed, and changes my f 続きを読む
2 いいね!
4 コメント
ベストアンサー
メンバー
8月 24日, 2023 03:35
Thanks for the responses gentlemen - Reinstalling the AddIn seems to have fixed it!
解決済み
ArieleSgheiza 7月 07日, 2023
Many people in my organisation are experiencing the same problem: when they log an email with attachments and send it, the attachments disappear. Is there any solution to this problem?
2 いいね!
7 コメント
ベストアンサー
ソートリーダー | Platinum Partner
7月 11日, 2023 10:27
Hey @AKalkantova this would actually be down to your outlook configuration then. HubSpot doesn't sent or intercept the emails sent from your email ...続きを読む
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