Should outlook show you your emails sent from within hubspot? Mine is not which isnt great when I need to see what I sent to who within outlook... Cheers.
Hi Sometimes when i send a mail from hubspot, the reply from the client dosent show up in their thread. I can see the reply i recived from them i outlook, but it doesent show in Hubspot? Why is this, and how to fix it?
Hello @Buhls I would reccommend reading and following the troubleshooting steps in this Knowledge Article: Your email was not tracked with HubSpot...続きを読む
I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was 続きを読む
Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...続きを読む
We have been testing whether we could forward inquiries sent to an organizational email (help@[ourdomain.org]) and have them create a new HubSpot contact. The help@[ourdomain.org] is redirected to one of our HubSpot users, who then forwards it 続きを読む
Hi @kathla , thanks for your question. In order for the forwarding address to work as designed, there are some very specific formatting condition...続きを読む
Our email is set up with Outlook and everything works well as far as sending and tracking opens / clicks. But when it comes to logging in received emails, neither BCC nor Forwarding is being logged. I know that the emails are being sent but Hub 続きを読む