Outlook Sales Extension

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解決済み
CJWhiteNZ 3月 02日, 2017
Iv'e been using the widget app for windows that tracks emails and current online usage of contacts. A really annoying feature of this is that it automatically adds any emails that you track as contacts on hubspot. this feature is quiate bad when y 続きを読む
1 いいね!
1 コメント
Accepted Solution
HubSpot Employee
3月 13日, 2017 16:17
Hi @CJWhiteNZ , this sounds like it's happening because you are logging your emails to the CRM. If you turn off the "log in CRM' feature when sendin...続きを読む
解決済み
opsstaffing 3月 01日, 2017
Hello, I am using the free version of hubspot sales, and send my emails through the Outlook aplication on my computer. None of my emails are logging with my contacts or companies. I know there were recent outages could some one please advise on how 続きを読む
0 いいね!
21 コメント
Accepted Solution
HubSpot Employee
3月 09日, 2017 12:29
Hello @opsstaffing , I'm sorry to hear you're experiencing difficulty logging emails on contact/company records in the CRM. Can you please ve...続きを読む
解決済み
gfruchtman 2月 28日, 2017
Typically Hubspot activity stream works well. Today, I sent two emails. One showed up in the stream, two did not. So, it makes me question whether the email "went" from outlook or not, but it is not showing in my stream. Thoughts?
0 いいね!
2 コメント
Accepted Solution
HubSpot Employee
3月 07日, 2017 13:31
Hello @gfruchtman , Are the emails in your sent folder in Outlook? If so, the emails should have been successfully sent. If they are in draf...続きを読む
解決済み
Mathis 2月 01日, 2017
Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret 続きを読む
Accepted Solution
元HubSpot社員
2月 02日, 2017 12:14
Hi @Mathis , I am sorry to hear you are having trouble loading pages. There are no known issues related to page load times at this mome...続きを読む
解決済み
prozakis 1月 22日, 2017
After we installed the email tracking plugin in Outlook 2016, the outlook app for desktop takes ages to load a new mail screen, or even worse to load the reply or forward screen. We uninstalled plugin and office and and re-installed. No differen 続きを読む
4 いいね!
63 コメント
Accepted Solution
キーアドバイザー
8月 27日, 2020 04:16
Hi @miles267 , This worked for me - Here's some more instruction on how to uninstall the O365 add-in ( Link ) and how to insta...続きを読む
解決済み
dalepollard 1月 03日, 2017
Hi all. New user here. My system is logging my emails sent from outlook to the relevant contact and deal however when I look at my deals screen I can not get it to show as an activity in the last activity property. Is there a way to either make lo 続きを読む
0 いいね!
4 コメント
Accepted Solution
HubSpot Employee
1月 03日, 2017 14:03
Hi @dalepollard , Thank you for your question. When you log an email in the CRM, it technically only logs on the contact record, but tha...続きを読む
Tom 10月 27日, 2016
If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. First, be sure to check that your version of Outlook is compatible with HubSpot Sales here: 続きを読む
13 いいね!
2 コメント
Tom
HubSpot製品開発チーム
11月 29日, 2016 03:21
Hey Sofia, Could you open a new post about this? This is intended as a general guide to some common errors and I may not be able to troubleshoot ...続きを読む
解決済み
Tom 10月 27日, 2016
Press Ctrl+Alt+Delete On the screen that appears, click the "Start Task Manager" button In the Task Manager, click the Processes tab Find the process called Sidekick Tray WPF, click on it, and then click the "End Process" button. If a warni 続きを読む
2 いいね!
1 コメント
Accepted Solution
Tom
HubSpot製品開発チーム
11月 08日, 2016 11:00
Commenting to mark as answered.
解決済み
Tom 10月 27日, 2016
This issue is caused by an Internet Explorer configuration that is blocking the login. Please follow the troubleshooting steps found in this guide on the HubSpot Academy: https://knowledge.hubspot.com/articles/kcs_article/email-tracking/ 続きを読む
1 いいね!
4 コメント
Accepted Solution
Tom
HubSpot製品開発チーム
11月 08日, 2016 11:00
Commenting to mark as answered.
解決済み
Tom 10月 27日, 2016
Paste the following filepath into your Start menu: C:\Users\%Userprofile%\AppData\Roaming\Sidekick\ Remove all files in the folder that opens up Uninstall Sidekick (if you see two versions of the HubSpot Email add-in in your programs folder, plea 続きを読む
2 いいね!
29 コメント
Accepted Solution
Tom
HubSpot製品開発チーム
11月 08日, 2016 11:00
Commenting to mark as answered.
解決済み
Tom 10月 27日, 2016
This also works for "Access is denied" or "The referenced assembly is not installed on your system" From the Windows Start menu, navigate to Computer (or "My Computer”) Navigate to C:\Users\YOUR-USERNAME\AppData\Local\Apps (If the 続きを読む
2 いいね!
2 コメント
Accepted Solution
Tom
HubSpot製品開発チーム
11月 08日, 2016 11:00
Commenting to mark as answered.
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