Iv'e been using the widget app for windows that tracks emails and current online usage of contacts. A really annoying feature of this is that it automatically adds any emails that you track as contacts on hubspot. this feature is quiate bad when y read more

Hello, I am using the free version of hubspot sales, and send my emails through the Outlook aplication on my computer. None of my emails are logging with my contacts or companies. I know there were recent outages could some one please advise on how read more

Typically Hubspot activity stream works well. Today, I sent two emails. One showed up in the stream, two did not. So, it makes me question whether the email "went" from outlook or not, but it is not showing in my stream. Thoughts?

Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret read more

Hi everyone - just wondering if there's any way to change the fields that pop up when you click the "add to hubspot" button in the outlook add-in. It would be great to use one of our custom fields in there, but I can't figure out how. Thanks so read more

After we installed the email tracking plugin in Outlook 2016, the outlook app for desktop takes ages to load a new mail screen, or even worse to load the reply or forward screen. We uninstalled plugin and office and and re-installed. No differen read more

Hi I have two email account added to my Hubspot account one on G-Suite and the other is Office 365. G-Suites extenstion track emails smoothly with no issues but i found that outlook add-in is not tracking email even though the check boxes read more

Hi all. New user here. My system is logging my emails sent from outlook to the relevant contact and deal however when I look at my deals screen I can not get it to show as an activity in the last activity property. Is there a way to either make lo read more

If you're having trouble installing HubSpot Sales for Outlook, the troubleshooting steps listed here should help you get up and running in no time. First, be sure to check that your version of Outlook is compatible with HubSpot Sales here: read more

Press Ctrl+Alt+Delete On the screen that appears, click the "Start Task Manager" button In the Task Manager, click the Processes tab Find the process called Sidekick Tray WPF, click on it, and then click the "End Process" button. If a warni read more

This issue is caused by an Internet Explorer configuration that is blocking the login. Please follow the troubleshooting steps found in this guide on the HubSpot Academy: https://knowledge.hubspot.com/articles/kcs_article/email-tracking/ read more

Paste the following filepath into your Start menu: C:\Users\%Userprofile%\AppData\Roaming\Sidekick\ Remove all files in the folder that opens up Uninstall Sidekick (if you see two versions of the HubSpot Email add-in in your programs folder, plea read more