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StefanI on October 16, 2020
Hello, We've been testing HubSpot recently and our IT team pointed out a potential security issue. Via IMAP access, HubSpot constantly checks my email address, despite no automatic logging & tracking was allowed. Moreover, I disabled the in read more
0 upvote
1 Reply
HubSpot Employee
October 18, 2020 08:45
Hi Stefan, Thanks for posting in the Community. I believe you also submitted a Support ticket regarding this topic. Can you please follo...read more
OliviaRosace on September 29, 2020
I log into Hubspot then go to settings, then integrations, then email integrations, go to 365 add in to use hubspot in outlook, then it takes me to go daddy's page and this is where it doesn't make sense. Go Daddy won't help and there is nothing t read more
0 upvote
1 Reply
Community Manager
October 04, 2020 23:59
Hi @OliviaRosace , Thank you for reaching out to the HubSpot Community. Could you please share some more information about the issue you ha...read more
OliverP on May 25, 2017
Should outlook show you your emails sent from within hubspot? Mine is not which isnt great when I need to see what I sent to who within outlook... Cheers.
0 upvote
3 Replies
Accepted Solution
Top Contributor
May 25, 2017 10:13
Great question @OliverP . We don't run outlook but a number of our clients do. I don't think the email should sent from HubSpot get copied acr...read more
Buhls on April 25, 2017
Hi Sometimes when i send a mail from hubspot, the reply from the client dosent show up in their thread. I can see the reply i recived from them i outlook, but it doesent show in Hubspot? Why is this, and how to fix it?
0 upvote
1 Reply
Accepted Solution
HubSpot Product Team
April 25, 2017 05:02
Hello @Buhls I would reccommend reading and following the troubleshooting steps in this Knowledge Article: Your email was not tracked with HubSpot...read more
tobiaslicht on April 05, 2017
I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was read more
0 upvote
1 Reply
Accepted Solution
Community Manager
May 01, 2017 17:30
Hi @tobiaslicht , In order for emails to be sent from within HubSpot, the inbox attached needs to be hosted by either Google Apps or Office 3...read more
jesshall on March 21, 2017
Is it possible to do this? Would be grateful for any support / advice.
Accepted Solution
HubSpot Product Team
March 22, 2017 06:56
Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...read more
kathla on March 20, 2017
We have been testing whether we could forward inquiries sent to an organizational email (help@[ourdomain.org]) and have them create a new HubSpot contact. The help@[ourdomain.org] is redirected to one of our HubSpot users, who then forwards it read more
1 upvote
9 Replies
Accepted Solution
HubSpot Employee
March 23, 2017 16:21
Hi @kathla , thanks for your question. In order for the forwarding address to work as designed, there are some very specific formatting condition...read more
montag on March 04, 2017
Our email is set up with Outlook and everything works well as far as sending and tracking opens / clicks. But when it comes to logging in received emails, neither BCC nor Forwarding is being logged. I know that the emails are being sent but Hub read more
0 upvote
34 Replies
Accepted Solution
HubSpot Product Team
March 05, 2017 17:14
Hey @montag thanks for the question. First things first, can you confirm which version of Outlook you are using and exactly how you are for...read more
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