Summary
Microsoft recently announced a new version of Outlook that does not support VSTO add-ins, and with that its intention to move away from the VSTO add-in framework entirely. This announcement naturally impacts the HubSpot Sales VSTO read more
Should outlook show you your emails sent from within hubspot? Mine is not which isnt great when I need to see what I sent to who within outlook... Cheers.
Great question @OliverP .
We don't run outlook but a number of our clients do. I don't think the email should sent from HubSpot get copied acr...read more
Hi Sometimes when i send a mail from hubspot, the reply from the client dosent show up in their thread. I can see the reply i recived from them i outlook, but it doesent show in Hubspot? Why is this, and how to fix it?
Hello @Buhls I would reccommend reading and following the troubleshooting steps in this Knowledge Article: Your email was not tracked with HubSpot...read more
I was unsure that all the hubspot emails actually get through, so I tried to email myself several times. did not receive any email in my outlook inbox, instead status in Hubspot is "failed". why? I did the outlook integration and hubspot said it was read more
Hi @tobiaslicht ,
In order for emails to be sent from within HubSpot, the inbox attached needs to be hosted by either Google Apps or Office 3...read more
Hey @jesshall , this is not currently possible. The best way to track document views is by attaching the document as a link. You can check out the p...read more
We have been testing whether we could forward inquiries sent to an organizational email (help@[ourdomain.org]) and have them create a new HubSpot contact. The help@[ourdomain.org] is redirected to one of our HubSpot users, who then forwards it read more
Hi @kathla , thanks for your question. In order for the forwarding address to work as designed, there are some very specific formatting condition...read more
Our email is set up with Outlook and everything works well as far as sending and tracking opens / clicks. But when it comes to logging in received emails, neither BCC nor Forwarding is being logged. I know that the emails are being sent but Hub read more
Hey @montag thanks for the question.
First things first, can you confirm which version of Outlook you are using and exactly how you are for...read more