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RGray-11 en Abril 22, 2021

How do I set up our shared email account?

Hello HubSpot Community, I have been standing up our company's instance of HubSpot for a couple weeks and have now landed on the task to integrate our shared inbox. How would I do this? When I go to the Conversations Inbox and HS asks me to int Leer más

Responder Connected Email Conversations Professional

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3 Respuestas

Accepted Solution

karstenkoehler

Miembro del salón de la fama | Partner

Abril 22, 2021 08:09

Hi @RGray-11 , It sounds like you've followed these steps? https://knowledge.hubspot.com/conversations/create-a-conversations-inbox#connect-a...Leer más

ADTeam en Octubre 20, 2020

No Email Leads Sent or Any Conversations in Inbox

I just set up our live chat box on our website and i tested a couple of times with test leads. The conversations are not saved under the inbox on hubspot or being sent to my email address. I've checked my spam and remove all the possible hubspot ema Leer más

Responder Chat Connected Email Contacts Conversations Email Deliverability Free Notifications Starter

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2 Respuestas

Mike_Eastwood

Asesor destacado | Partner nivel Gold

Octubre 21, 2020 16:01

Hi ADTeam Are you a member of the team that has access to the Conversations Inbox? I've had "challenges" with client setups because I wasn't ...Leer más

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