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Outlook Sales Extension

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RGray-11 on April 22, 2021

How do I set up our shared email account?

Hello HubSpot Community, I have been standing up our company's instance of HubSpot for a couple weeks and have now landed on the task to integrate our shared inbox. How would I do this? When I go to the Conversations Inbox and HS asks me to int Beitrag ansehen

Antworten Connected Email Conversations Professional

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3 Antworten

Accepted Solution

karstenkoehler

Berühmtheit | Partner

April 22, 2021 08:09

Hi @RGray-11 , It sounds like you've followed these steps? https://knowledge.hubspot.com/conversations/create-a-conversations-inbox#connect-a...Beitrag ansehen

ADTeam on Oktober 20, 2020

No Email Leads Sent or Any Conversations in Inbox

I just set up our live chat box on our website and i tested a couple of times with test leads. The conversations are not saved under the inbox on hubspot or being sent to my email address. I've checked my spam and remove all the possible hubspot ema Beitrag ansehen

Antworten Chat Connected Email Contacts Conversations Email Deliverability Free Notifications Starter

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2 Antworten

Mike_Eastwood

Autorität | Gold Partner

Oktober 21, 2020 16:01

Hi ADTeam Are you a member of the team that has access to the Conversations Inbox? I've had "challenges" with client setups because I wasn't ...Beitrag ansehen

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