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EJoyce2 on October 18, 2022
I received an email from my coworker that I then forwarded to contacts and attached the BCC Hubspot email to this new email, as I wanted to create new contacts for the contacts I forwarded the email to. Hubspot did not create the new contacts. read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
October 18, 2022 06:49
Hi @EJoyce2 , HubSpot attaches the forwarded email to the record of the contact that is the sender of the email you're forwarding . The BCC...read more
JonDobson on March 30, 2022
Using 365 outlook hubspot sales addin on outlook webapp (not desktop) and the contact detail ('view contact') is not showing any detail for the contact of the email that is selected in outlook. Anyone else having this problem? My colleague is also h read more
0 upvote
3 Replies
Accepted Solution
Guide | Platinum Partner
March 30, 2022 14:18
@JonDobson Hey Jon! I just tested on my own o365 web version and had no issues. If you and your colleague are both experiencing it then it is like...read more
Jakim on October 14, 2021
We see the case that some person in charge is in charge for more than 2 companies. It usually can be seen at Chain hotel or Consultant contacts who works with several clients companies. We can assosiate the contacts information with more than 2 read more
0 upvote
1 Reply
Accepted Solution
Guide | Diamond Partner
October 15, 2021 01:15
Hi @Jakim , You can create the email from respective company : https://prnt.sc/1w82w2u Hope this helps! If we were able to answer you...read more
JKao on September 28, 2021
So I sent emails from my Outlook for Mac with Hubspot add-in as shown below: However, when I checked the individual contact page on Hubspot, it showed that the emails were logged but not tracked: But I did ticked the "Trac read more
Community Manager
October 12, 2021 01:40
Hi @CSmith3 Thank you for your reply This is strange, can you send me a screenshot of this? Thank you! Best Tiphaine
AH4991 on July 07, 2021
Hi there! When I go to add a contact to HubSpot from my Outlook extension, it isn't taking the information from the contacts signature to automatically populate the contact fields. Is there a simple fix in the settings for this?
0 upvote
5 Replies
Accepted Solution
July 08, 2021 04:29
Thanks @Josh your response led me to find this page which solved everything: https://knowledge.hubspot.com/connected-email/automatically-populate-...read more
KSoller on February 10, 2021
I have contractors who do a lot of little jobs. I want the ability to keep track of these jobs even after they are complete. We are the first contact on a constrtuction project and these jobs need to be active through a long 1-2 year lifecycle. Ca read more
0 upvote
2 Replies
Accepted Solution
July 31, 2021 09:47
I would love to see this deals filter (see photo 1), right next to the DEALS section on a contact page: This way I can only show the deals that are ...read more
KJLUNDE on December 04, 2020
Has HubSpot created a solution to Outlook Add-In automatically creating contacts and leads for every email recipient for all outgoing emails? It appears the only options are to check/un-check the "Log Email," checkbox in settings and/or check/u read more
1 upvote
4 Replies
January 06, 2021 07:42
Thanks for the reply. I've checked out the ideas thread and contributed there, I appreciate the suggestion. Bummer that O365 users don't get the sa...read more
JUMAcomms on November 26, 2020
When I open a message that has multiple recipients, the Hubspot sidebar only seems to check/verify 1 of the email address/contacts in the email. How do you force it to check each and every address in that email?
0 upvote
1 Reply
Accepted Solution
Key Advisor
November 26, 2020 05:36
Hi @JUMAcomms , I don't think that's possible. The sidebar is designed to work with 1-to-1 emails sent through Outlook and HubSpot will only ...read more
ADTeam on October 20, 2020
I just set up our live chat box on our website and i tested a couple of times with test leads. The conversations are not saved under the inbox on hubspot or being sent to my email address. I've checked my spam and remove all the possible hubspot ema read more
Key Advisor | Gold Partner
October 21, 2020 13:01
Hi ADTeam Are you a member of the team that has access to the Conversations Inbox? I've had "challenges" with client setups because I wasn't ...read more
svimes on September 17, 2020
If an existing Contact sends a new mail to you is the only way of having the email logged in Hubspot to manually forward it using the xxx@forward.hubspot.com? There is no button to request to tag it? Feels a little clumsy. Using outlook on the web read more
0 upvote
3 Replies
Community Manager
September 18, 2020 12:15
Hello @svimes Thank you for the extra information, you are correct, at the moment only emails that you have sent to your contacts that are ...read more
kathla on March 20, 2017
We have been testing whether we could forward inquiries sent to an organizational email (help@[ourdomain.org]) and have them create a new HubSpot contact. The help@[ourdomain.org] is redirected to one of our HubSpot users, who then forwards it read more
1 upvote
9 Replies
Accepted Solution
HubSpot Employee
March 23, 2017 13:21
Hi @kathla , thanks for your question. In order for the forwarding address to work as designed, there are some very specific formatting condition...read more
Mathis on February 01, 2017
Hello, Since few weeks i am experiencing a very slow process about the loading time of the pages. Are you working on it? For exemple, i had to wait 10s to display the front page of community hubspot. I'm sure my internet connexion works pret read more
Accepted Solution
HubSpot Alumni
February 02, 2017 09:14
Hi @Mathis , I am sorry to hear you are having trouble loading pages. There are no known issues related to page load times at this mome...read more
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