Hubspot automatically logged my email from Outlook even though the box "Log to CRM" is unchecked. To add, instead of updating the existing contact record, it created a new contact resulting in duplicates. How can I: 1) Prevent HubSpot from logging e Leia mais
Hello @MOrtler
Is the contact added to the never-log list? This just prevents those emails from being logged as long as it doesn't include other...Leia mais
I have the Hubspot extension in my Outlook set to log and to track emails. An email I sent to a contact is being shown as opening every three minutes. I get the alert, and the contact activity also shows the log of the activity. To attempt to r Leia mais
Thank you for the suggestion -- No one else was copied. The opens will occur at three minute intervals; it seems to be machine/system generated. Th...Leia mais
Often (not always) my Sales Tools window shows the contact profile with the contacts email repeated twice rather than name and email. If I click open in crm, it is clear that the name fields are correct as the name shows properly on the contacts pa Leia mais
@cpktoes I have looked through mine and it appears to be how the sending of the email sets up how their name is to appear when sending. With other...Leia mais