How do I uninstall Sales Tools from Outlook Desktop? All the posts and threads and instructions and whatnot I can find are about the Sales add-in, not Sales Tools.

Hi. Can I have some tips on how to reconnect my sales and service inboxes please? When I try and reconnect them, I get an error message saying 'Something went wrong'. Not sure if it's a 365 issue, or a Hubspot issue. Thanks in advance read more

Hello Community~ I'm new to HubSpot and can't seem to correctly connect to Outlook. It shows that inbox automation is enabled, and I recieved an email confirming connection, but it won't pull in any emails. Oddly, it does pull in calendar invi read more

I have this same issue with the Outlook add on, using Outlook Exchange server. The Hubspot Sales login box opens blank. The trouble shooting article doesn't seem to cover this eventuality.

Are there plans to support tracking in the new Outlook for Mac? I'm trialling HubSpot at the moment and that is the critical feature I need working. I'm not going back to legacy Outlook though. Thanks!

I find this absolutely insane. Once you log an initial email, there is no way at any point to stop the automatic logging of replies in the chain? You can't select or unselect an option to stop processing the rule? How is this possible? Can someone a read more

We operate a shared email inbox for the majority of our sales team, which are then 'dragged' into folders that reflect our different sales territories. The emails are worked, quotes issued in our ERP system and then the emails archived when the enqu read more

Hello, I have installed the office 365 addin and am able to open it when I write an email. I have set the settings so that both checkboxes for logging emails are checked. Emails get logged and the BCC is added ONLY when I have the hubspot panel read more

HI all, My outlook reception box is not connected to hubspot. How to fix it? Jerome  

Hello there, Pretty new to HubSpot. We have a situation where one contact (an architect) is working with us on multiple deals (with different companies). When we write to the contact, using Outlook, HubSpot places the email into all associated de read more

Hey all, For a customer as us we are facing problems with the outlook extension. On Mac and Windows. An overview of the problems: They need to login every day and sometimes every session. The extension is glitchy and causes problems The ext read more

I received an email from my coworker that I then forwarded to contacts and attached the BCC Hubspot email to this new email, as I wanted to create new contacts for the contacts I forwarded the email to. Hubspot did not create the new contacts. read more