Hi everyone, I’ve installed the HubSpot Sales Extension on Outlook Web and followed all the troubleshooting steps I could find, but I’m still facing two main issues: The HubSpot panel doesn’t show up when composing emails —I can’t see the l read more
Yeah, we ran into a very similar issue a couple of weeks ago, also with Outlook Web. In our case, the panel was missing only in the compose window, w...read more
Hi all, I’m trying to verify my Google Workspace email address within HubSpot, but I am not receiving the verification code emails , even though I am receiving other emails from HubSp read more
Hi @RMcKenzie1 I think I get what you are saying, so lets break it down. 1. First open Settings → Notifications and toggle Global email ON just...read more
Hallo zusammen, wie kann ich mit dem Outlook Add-In eine Email, die ich gerade erstelle, einem neuen Deal zuordnen? Im Add-in bekomme ich drei alte Deals zu dem Unternehmen / Kontakt angezeigt, und das sind noch nicht mal die drei neuesten... read more
Hallo @TOster7 ,
Grundsätzlich solltest du über ein Suchfeld die Option haben, auch andere Datensätze zu suchen, neben den vorgeschlagenen, si...read more
I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more
Hi @Lee_Brewster , This is one of those little headaches with the HubSpot Sales extension on the Mac PWA: it only surfaces the first address in the...read more
Hubspot is assigning the wrong contact name to all emails I'm sending from my outlook email account. When I review emails in the hubspot web application, all my emails say they are from one of my client contacts. They have her name listed, but whe read more
I've seen several threads about this and still cannot find a solution. The extension consistently allows my team to log emails on the relevant Contact and associated Company, however, in most cases, there is no checkbox option to log the email on read more
My Outlook plugin used to be connected to my Inbox, but recently it was disconnected somehow. The "Connect Inbox" button does not do anything. I have tried reinstalling the Plugin but it does not change anything. This is the only way it has read more
Thanks for that context, @jacobj ! The extension shouldn't have changed recently, but a lot of variables have to align for it to work. If you are ...read more
Hello, I have a work HubSpot account and my work email is connected to HubSpot. I use the web version of Outlook under an Office 365 subscription. If I send within HubSpot emails using my work email address, those emails are logged. However read more
All my emails sent through HubSpot are undeliverable. Sales told me it's because I've exceeded some kind of email limit. Is this a new rule in Outlook? I've never heard of daily limits before, and I've sent over 50 emails a day using other CRM plat read more
I have well connected my personnal account I have well setup the Outlook extension + chrome extension as I can see contact info in the right bar when I'm redacting an email? I'm receiving notifications on my phone that these emails have read more
Hi, Plugin to Outlook Desktop fails over and over - and I guess you are moving forward to New Outlook. I got the App connected to New Outlook and can Create contact, track email and Log. But option to connect mail to a Deal do not exist. Ques read more
Hey @JonAnd , thank you for reaching out!
Currently, the New Outlook version doesn’t support connecting emails to deals in HubSpot, so this ...read more
I have tried customizing the record customization for the entire account, as well as customizing the properties of the About This Contact card on just my contact view page. Nothing I do changes what the fields that I see when I go to the HubSpot Sal read more
Thanks for the suggestion, however this doesn't work, either. The default view has the About This Contact (default) card at the top, and this card,...read more