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Outlook Sales Extension

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Shijir-Erdene on June 27, 2023

Facebook chat didnt appear in inbox

Messenger connected and new chats from that page came in hubspot inbox correctly till 4 days ago. My page is still connected Hubspot and i have tried delete and reconnect page. But Facebook chats still not coming inbox but contacts still creati read more

Reply Chat

0 upvote

3 Replies

Franci

Top Contributor | Diamond Partner

June 27, 2023 04:47

Hello @Shijir-Erdene ., Unfortunately, we don't have visibility into your portal through the blog. Therefore, I recommend contacting the HubSp...read more

ADTeam on October 20, 2020

No Email Leads Sent or Any Conversations in Inbox

I just set up our live chat box on our website and i tested a couple of times with test leads. The conversations are not saved under the inbox on hubspot or being sent to my email address. I've checked my spam and remove all the possible hubspot ema read more

Reply Chat Connected Email Contacts Conversations Email Deliverability Free Notifications Starter

0 upvote

2 Replies

Mike_Eastwood

Key Advisor | Gold Partner

October 21, 2020 16:01

Hi ADTeam Are you a member of the team that has access to the Conversations Inbox? I've had "challenges" with client setups because I wasn't ...read more

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