Outlook Sales Extension

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Solved
IDA-CLE on December 08, 2025
Hi everyone, I’m hoping to get some advice on an issue we’re currently experiencing with HubSpot Sales when linked through Outlook. Whenever we correspond within an email thread, HubSpot automatically re-uploads the same attachment every time som read more
1 upvote
3 Replies
Accepted solution
Most Valuable Member | Platinum Partner
December 11, 2025 14:53
Great callout @IDA-CLE - and I'm glad @BérangèreL shared the feature request in Ideas. That's my go-to when something like this comes up. As far ...read more
Solved
Lee_Brewster on April 22, 2025
I use the HS extension on the PWA app on my Mac. Whenever I pull it up, it only sees the first email in the "to" field. Is there a way to log activity using one of the other emails? Or create a contact with one of the other emails? I could do th read more
Accepted solution
Top Contributor
April 22, 2025 11:51
Hi @Lee_Brewster , This is one of those little headaches with the HubSpot Sales extension on the Mac PWA: it only surfaces the first address in the...read more
Solved
LLWelly on January 13, 2025
Hi HubSpot Community, we have recently started using the Deals pipeline and we use the Outlook extension to log emails to contacts, companies and now also deals. For one of my team member, the email automaically logs to all deals that are currentl read more
2 upvotes
2 Replies
Accepted solution
Hall of Famer | Partner
January 14, 2025 00:21
Hi @LLWelly , This sounds like their log and track preferences and association defaults are not set up correctly. You can send them this artic...read more
Solved
DarrenSimons on October 31, 2024
We are running into an issue with two factor authentication for our Hubspot Outlook add-in and I wondered if anyone else has seen similar, or has some suggested workarounds. Our corporate setup is to use Okta 2FA and I have been able to set this read more
Accepted solution
Participant
October 31, 2024 18:35
Thanks @PamCotton . I have found another workaround which partly works, which is to to force Microsoft logon on signing in. This seems to work for...read more
Solved
ANikolic2 on October 29, 2024
Hello HubSpot Community, Recently, our company made a transition from Gmail to Outlook. It was not ideal, but for various reasons, we had to do it. Anyway, since the transition, we have had various problems with the HubSpot extension. Just to m read more
Accepted solution
Recognized Expert
October 30, 2024 03:59
Hi @ANikolic2 Totallz understand the frustration but would lay the blame here squarely at MSFT, see this article : Frank
Solved
ZAHoopes on April 18, 2024
When sending a bulk email to multiple contacts, is there any way to update a single property on all the involved contacts with the Hubspot email plug-in all at once, or does it have to be done one by one using something like contact profiles? I' read more
Accepted solution
Most Valuable Member | Platinum Partner
April 23, 2024 10:08
@ZAHoopes hi! Another idea for this might be to send the email through a workflow, then edit the property as the second step. Here's an example of ...read more
alexagatiss on April 10, 2023
For contacts that are no longer with the company, we have a property with "Yes" and "No" that can be checked. I am looking for an efficient way update information in HubSpot after marketing email sends. Our industry has a lot of turnover, so aft read more
1 upvote
1 Reply
HubSpot Alumni
April 11, 2023 10:06
Hello, @alexagatiss Happy Tuesday! I want to ask a few experts to share their thoughts here: @louischausse , @Aakar , @Dan1 any recom...read more
ASelimovic on December 19, 2022
Hey everyone, Our team has issues with the outlook extension, it is extremely slow, and logging and tracking emails take up to 5 seconds (we work remotely so everyone has different internet and computers, the only thing in common is the HubSpot read more
0 upvote
3 Replies
Community Manager
December 28, 2022 10:52
Hi @rgomez5 , hope you are doing well! ¡Thanks for sharing! Best, Diana
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