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Outlook Sales Extension

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Solved

DarrenSimons on October 31, 2024

Okta SSO integration issues with Outlook add-in

We are running into an issue with two factor authentication for our Hubspot Outlook add-in and I wondered if anyone else has seen similar, or has some suggested workarounds. Our corporate setup is to use Okta 2FA and I have been able to set this read more

Reply Admin Best Practices Integrations Workaround

1 upvote

3 Replies

Accepted solution

DarrenSimons

Participant

October 31, 2024 18:35

Thanks @PamCotton . I have found another workaround which partly works, which is to to force Microsoft logon on signing in. This seems to work for...read more

Solved

SFrench on April 02, 2024

New / Web Version of Outlook M365 Does not generate auto BCC

The Auto BCC feature is in the old desktop version of the Salehub Extension, but does not appear to be a setting or a function within the NEW OUTLOOK experience for M365. Is this on the roadmap as a planned function to be added back? It is mak read more

Reply Admin Connected Email Enterprise Professional Sales Settings Workaround

0 upvote

3 Replies

Accepted solution

DianaGomez

Community Manager

April 04, 2024 05:00

Hi @SFrench , I have been reviewing and I did not find any documentation on plans for this. However, I found a workaround that might be help...read more

Hildegaard on March 22, 2024

Are you required to login when you open your outlook the first time each day?

All my users, including myself, are getting this popup login window every day, when we open Outlook for the first time: Otherwise, our HubSpot add-in doesn't work read more

Reply Admin Connected Email How-To Settings Workaround

0 upvote

7 Replies

Hildegaard

Contributor

April 12, 2024 08:23

I got below from support: I'm afraid that due to the significant changes introduced by Microsoft as part of the new Outlook for desktop app, HubSpot...read more

Solved

MGruber720 on January 24, 2022

Block sender email opens from Outlook on Mac

When I click on an email I sent to a prospect in Outlook on a 2021 MacBook Pro, it shows as someone opened it, this shouldn't happen as I'm the owner of that contact and it skews the "open" results, how do I prevent? These are the instructions for W read more

Reply Admin How-To Quick Tutorial

0 upvote

2 Replies

Accepted solution

kvlschaefer

Community Manager

January 27, 2022 11:40

Hi @MGruber720 , The best way to block self-open notifications for Outlook on Macs is to block the IP addresses for your computer and mobi...read more

Solved

kpriv on November 04, 2021

Outlook crashes when creating new email

Hello all, We have been using Hubspot for about 3 months. We deployed the hubspot integration via our 365 tenant, which added the button in Outlook (all clients are on Outlook 365). Once the users logged in, everything was very smooth. Someti read more

Reply Admin CRM Integrations

3 upvotes

15 Replies

Accepted solution

TitiCuisset

Community Manager

November 11, 2021 04:34

Hi all, Thank you for your patience while the team was investigating this. We expect this to be resolved in version 3.0.1.262 which was ...read more

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