Hi, since upgrading to Windows 10 build 2004, the Sales add-in in Outlook Desktop has started freezing when replying to an email. I am using Outlook version 2009 (Microsoft 365 subscription) and Windows 10 Build 2004. So having the Sales add-in ope read more
When installing the Outlook plugin I get this error: Name: HubSpot Sales for Outlook
From: https://dl.getsidekick.com/outlook/vsto/Sidekick.vsto
************** Exception Text **************
System.Security.SecurityException: Customized functional read more
FYI for anyone having similar problems in the future, I was finally able to get it installed with this tool: https://www.smartlux.com/software/tru...read more
I have multiple Hubspot Accounts and am using the HubSpot Sales add in for Outlook. I would like to tell Hubspot Sales which Hubspot account to track the emails to. The email account that I am using is registered in both hubspot accounts. The pro read more
Hi @gbauer ,
Thanks for reaching out.
Currently, this is not a functionality of the tool. If you would like to see this implemented in the ...read more
Hey. I've read a bunch of help pages, a bunch of discussion threads in the community. But NOTHING helped me. My setup: MS O365 + Exchange on our domain. All matches for Hubspot integration Add-in deployed for all users in domain correctly, lik read more
FYI I had long conversation with Microsoft support about this bug. Yes, this bug on software side. This issue can occur on version 16.39 of Outlook ...read more
Hello, Is it possible to have multiple accounts in an Outlook profile with one of the accounts connected to HubSpot and have it configured to automatically track and log all emails sent from that one account? Email messages sent from the oth read more
I have a question on this point, it might be the same don't know. I have two HubSpot account for 2 businesses, I can easily switch from one to the o...read more
Everytime I create a new email or reply/forward something this idiotic large pop-up appears in the screen which let me search through contacts within the Hubspot CRM-system. However I don't need that and it's blocking a large part of my screen. Any read more
Hi, I'm trying to integrate my email into HubSpot. I already linked it and it's fine. But I use Outlook, so I would like to use the add-in from Hubspot in Outlook. But the add-in it doesn't appear on Outlook Inbox. I tried to reinstall it several read more
Hi Sharon, Yes, of course, uninstall and install the extension it's part of the steps that I followed in these 3 methods to try to solve the problem...read more
Hey everyone, I am working on a new MacbookPro and have installed the sales add-in for outlook. Whenever I turn the add-in on (log+track eMails) so that the bcc appears automatically in my mails the function of copy+paste doesnt work anymor read more
I have the Hubspot extension in my Outlook set to log and to track emails. An email I sent to a contact is being shown as opening every three minutes. I get the alert, and the contact activity also shows the log of the activity. To attempt to r read more
Thank you for the suggestion -- No one else was copied. The opens will occur at three minute intervals; it seems to be machine/system generated. Th...read more
I am in the final steps of connecting HubSpot sales app to my Outlook MS 365 Exchange email settings. I'm missing the co-ordinates to enter. Attached is the screen shot of the current Outlook setting. I've been in you help section set up MS Exchange read more
I'm tryign to integrate HubSpot with Outlook desktop version. I'm using Microsoft Office Professional Version Plus 2019, which I thought would be compatible since it's 2019. However, when trying to install the desktop add-in, I get a message that s read more