Outlook Sales Extension

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Sophiep1 on February 20, 2024
I've had to switch over to the (new) outlook app, and emails are not tracking. I've made sure I downloaded the correct plugin that is running in my outlook I can see that but it just doesn't populate with the BCC tracking address and I can't fig read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
February 20, 2024 05:01
@Sophiep1 did you follow these steps? https://knowledge.hubspot.com/connected-email/how-to-install-hubspot-sales#install-the-add-in-individually ...read more
KGregg on February 13, 2024
When scheduling Microsoft Teams Meetings through HubSpot on the Contact Timeline, the meeting invite sends to the invitees only as a link, without the Meeting ID, Passcode etc., that usually sends when scheduling through Teams directly. Has anyone e read more
1 upvote
5 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
February 13, 2024 10:45
Thanks for the additional context @KFogarty , the screenshot is really helpful. The yes, maybe, no options at the top of your email shown in t...read more
WAumayr on February 02, 2024
How to deal with multiple Outlook365 accounts and extension should be working for a secondary account only! currently the add in works only if the account the extension is installed with is the primary account of my outlook365
0 upvote
6 Replies
February 14, 2024 17:06
No real helpful answer from the HubSpot community so far! New outlook addin only works for primary mailboxes!
HunterHawley on January 31, 2024
Hi all, I am currently working with a holding company that has two company identities underneath it. Everyone is using Outlook on their Windows machines and is getting email from both sub-companies through one single Outlook app on their computer. read more
0 upvote
2 Replies
February 01, 2024 10:57
@Jigar_Thakker I am afraid this might be the right answer... there is no way this will work though. Anybody would have a very hard time keeping all...read more
cmepaiva on January 21, 2024
I don't want to know how to adjust email reminders, as I've seen countless posts about that. This question is regarding my own calendar alerts/reminders, not the email reminder that the client receives. I prefer my personal calend read more
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
January 21, 2024 19:09
Hi @cmepaiva I've checked the individual meeting settings and the global meeting settings and couldn't find an option to change the default notifi...read more
teresedawn on January 18, 2024
I am using the HS add-in on outlook for Mac (version 16.81). It was working fine earlier today, but suddenly get the notification: Tracking turned off. Unable to add tracking to your email. This is most likely due to a conflict with another add-i read more
3 Replies
Accepted Solution
January 18, 2024 20:54
I'm running into the same problem on my Macbook. The answer I got from support it quoted below. I will tell you my quick fix has been to use outl...read more
MChanning on January 17, 2024
We have the HubSpot Free subscription. We have synchronized HubSpot Mail with Outlook Mail and installed the HubSpot Sales Tools add-in into Outlook. I have made a career out of asking stupid questions, and so I am not going to stop now. Could so read more
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Diamond Partner
January 17, 2024 06:05
Hi @MChanning 1. The answer to your first question depends on if you are talking about a personal mailbox connected to the CRM by an individ...read more
PIoanidis on January 12, 2024
Working with the outlook extension. I am often logged out of the extension when the computer is restarted, outlook closed, etc. I do have 3rd party cookies enabled for my browsers with the issue persisting. I have MFA on my MS account which read more
0 upvote
1 Reply
Accepted Solution
Community Manager
January 13, 2024 16:46
Hi @PIoanidis , Thanks fo reaching out to the Community! I've got some steps that might help you out: 1. First things first, let's...read more
MLopez98 on January 09, 2024
Hello, I am looking for a way to remote uninstall the hubspot for windows and hubspot for outlook .exe installation. We are transitioning over to the windows store version and do not want to have to remote into 150 different users to uninstall t read more
0 upvote
3 Replies
Accepted Solution
January 10, 2024 09:37
Hello After much trial and error you can uninstall the software silently via cmd when as the CURRENT user, behavior may differ when ran as admin. ...read more
srobin54 on January 09, 2024
hi, jjust wondering if i am the sole person having to re enter the login and password in that outlook extension every single day.. that was the reason i removed the extension in the 1st place..then i reinstalled it, but now that is again super annoy read more
0 upvote
2 Replies
January 09, 2024 09:27
we are receiving the same complaints from some of our users. I see it with the website itself, i have to login every day regardless of whether or not...read more
JonMof on January 02, 2024
Can anyone provide insights into how full Outlook integration complies with GDPR data laws regarding the storage and processing of personal data sent via email from a customer.
0 upvote
1 Reply
Community Manager
January 03, 2024 04:45
Hi @JonMof , Thanks for reaching out to the Community! I wanted to share this public-facing resource on HubSpot data privacy and secu...read more
Boeltz on January 01, 2024
Hi, After I have connected my E-Mail for prospecting and installed the AddIn in outlook for Desktop (Windows), my mails all end up in spam! Just normal Mails, not even marketing mails. This really is a small disaster as it is now eating up my read more
0 upvote
2 Replies
January 02, 2024 04:09
Thank you for your reply. I didn't even send an email via HubSpot. I just had the AddIn installed and it automatically put an address in BCC, I...read more
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