I have a new outlook email I am trying to set up but with HS that continues to fail and give the error:
"This app cookie doesn't have the connected-email-inbox-access scope to create personal inbox"
For reference I'm using latest Mac iOS (which I understand can cause some issues), I have cleared caches, tried incognito windows, tried the app and the desktop versions. I believe Hubspot Sales has been installed to the desktop version however I also am not able to add this to the Outlook ribbon. I have also changed security preferences for cookies and website tracking - all to no avail.
Any advice is greatly apppreciated. I am a first-time HS user so this is a little tricky for me. Contact with help center agents advised me to post here for assistance after initial troubleshooting failed.