May 11, 2020 12:13 PM
I installed the outlook connection and I am getting desktop pop-up notifications (below) every few seconds when someone opens an email. This happens whether or not I have Outlook open and it is driving my bonkers! I like closing my email and pretending it doesn't exist for a few hours each day so I can get work done without getting lost in my email. This pop-up is making it impossible to do so while also taking my attention away from the task I'm handling.
I've gone through all the settings in Outlook, Windows, and HubSpot. I can't figure out how to turn this off. Can anyone provide a clear answer on what I need to do to make this popup stop existing?
Aug 10, 2021 10:30 AM
Did you get a reply to this? I'm also using the Outlook desktop extension (not the Chrome extension) and I can't figure out a way to turn off desktop notifications.
Aug 10, 2021 3:59 PM
I have not. I was using the same one - Outlook desktop. I just stopped logging in to the desktop one and only log in to the one within Outlook to track emails. It still pops up a login box, but I just hide it behind a browser window. That's the only solution I've found to not have the desktop notifications.
May 11, 2020 12:18 PM
This worked me on Google Chrome. Let me know If that does it 🙂
May 18, 2020 1:58 PM
Just wanted to follow up since the solution provided did not remove the pop-up notifications. I'm still receiving them regardless of if Outlook is open or not and with all of the settings turned off.
May 13, 2020 12:39 PM
I click the settings icon (step 2) and I see my general information as opposed to an on/off toggle. I did click "notifications" on the left bar, which takes me to a page with four tabs: email, desktop, other apps, mobile apps. In email and desktop, ALL of the possible toggles are toggled off and have been. This was the second thing I did to make it stop - the first thing was the notifications/settings in the Outlook extension itself (which doesn't have anything either).
Thank you for your comment and help!