Tracking only one email address when using email tracking with Outlook.

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New Contributor

Is there a way to make HubSpot only pick up one email address from outlook instead of all of them when using email tracking?

 

I have personal email accounts in my outlook and I only want HubSpot to track my work email.

 

Can anyone help?

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HubSpot Alumni

Hi @sambutlin,

 

At this time it is not possible to disable HubSpot Sales on certain email accounts in Outlook. By default, all addresses will be eligible for tracking, and you'll need to uncheck the 'Track Email' box when sending from an address that does not need to be tracked.

 

Rami

HubSpot Support

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