Tracking notifications

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New Contributor

Hi 

I have set up email notifications and tracking and opens are showing in hubspot but Im not getting the popup notifications I have set up in my settings.  Does anyone know why this would not be working ?

 

I've also noticed that is I try to switch connected hubspot accounts the one Im using is not showing.  I recently changed my web domain and email.  To my knowledge there is no way of changing the email extension the account is registered under.  So I set up a new user set it as a super admin with the correct email address and deleted the old one.  I added the extension with the correct email address and everything is working but the new email address isnt showing as an extension If I go in to settings to re-sync the account it is not showing in the drop down either.  Any ideas ?

 

Thanks you

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Regular Contributor

Hi @ahamaton,

 

You can visit for notification setting.

 

If you have switched email account and also added an extension, then verify email address of both platforms.

 

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Click here for troubleshooting.

 

If your problem is resolved, marked it as Solved.
You can also email us for further assistance.

 

Thank you.

 

TRooInbound Team
Hubspot COS/CMS Development Agency
w: https://www.trooinbound.com | e: hello@trooinbound.com

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