Tracking not available on QuickBooks invoices or estimates


Hi gang.  I have run into an issue when emailing invoices and estimates from Quickbooks 2016 Pro (desktop). Hubspot tracking buttons are visible, but tracking is unable to be checked and thus, I have no way of knowing if the invoices/estimates are being received.  

Any help would be appreciated. 

2 Replies 2

Hey @jnichols515 at this time it doesn't like there is a featured integration between HubSpot Sales and Quickbooks ( @bradmin ) correct me if I'm wrong here!


So I would not expect to see HubSpot Sales tracking these emails, unless you are sending via Gmail or Outlook.


I checked out Zapier, and there is a way to integrate Quickbooks with HubSpot CRM (see here) but I'm not aware if email tracking is involved. 



Key Advisor

It won't be possible to do anything with HubSpot Sales and Quickbooks. If you're also a HubSpot Marketing customer, the Zapier integration is available to integrate QuickBooks Online. However, QBO requires a premium Zapier subscription to leverage this, so it's not available with the standard Zapier subscription provided with the HubSpot Marketing product.

Brad Mampe, Salesforce Analyst, Fidelity
I'm probably wrong. I may not be right about that.