Feb 28, 2018 10:44 AM
Hi, for the past three weeks we have not been receiving notifications of open emails. We know that these emails have been opened because we have checked it by talking to our customers. We've also run tests by sending us e-mails to our own addresses. The email notification only working with the trial email sent by the plugin to firstname.lastname@example.org
We have tried to solve the problem by uninstalling the plugin and reinstalling it. We also closed the session and reopened, but nothing happens.
We welcome any comments or help.