Tracking clicks in Emails sent from outlook

wearecrunch · ‎Jan 20, 2021

Hi,

I have the hubspot sales extention installed in my outlook.

When I send an e-mail, opens are tracked with no problem.

But clicks are not tracked, how can I get the e-mail I send to also track clicks on links in the e-mail?

Thank you

TiphaineCuisset · ‎Jan 21, 2021

Hi @wearecrunch

Thank you for reaching out.

It looks like you have the free CRM - free users cannot track clicks. For that you will need a Sales Pro subscription.

Thank you

Have a good day,

Tiphaine

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View solution in original post

wearecrunch · ‎Jan 22, 2021

Oh ok, thank you for your reply.

TiphaineCuisset · ‎Jan 21, 2021

Hi @wearecrunch

Thank you for reaching out.

It looks like you have the free CRM - free users cannot track clicks. For that you will need a Sales Pro subscription.

Thank you

Have a good day,

Tiphaine

Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres !

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

Outlook Sales Extension