Tracking Opens & Clicks when sent from Outlook

SOLVE
Highlighted
New Contributor

Hi there

 

1. I'd like to be able to track 'opens' and 'clicks' when sending and email from my outlook rather than Hubspot CRM. I know when I send an email from outlook it appears in the CRM but it doesn't show whether it's been opened etc like it would if sent directly from the CRM. - How can I enable this?

 

2. How do I set the default font and font size for email replies? So far my emails have been coming up all different sizes and I want consistency.

 

3. My signature has spaces between each line I can't remove and the logo comes up with an error when sent.

 

Thanks,
Charlie

Reply
0 Upvotes
1 Accepted solution

Accepted Solutions
Highlighted
Solution
Community Manager

Hey @charliebagboard

 

If you are looking to send emails from Outlook and have them log in the CRM, you can download the Outlook extension, which will allow you to track emails in HubSpot sent from Outlook.

 

In regards to setting up your email signature, this article outlines how to set up an email signature within HubSpot.

 

Thank you,
Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

Reply
0 Upvotes
1 Reply 1
Highlighted
Solution
Community Manager

Hey @charliebagboard

 

If you are looking to send emails from Outlook and have them log in the CRM, you can download the Outlook extension, which will allow you to track emails in HubSpot sent from Outlook.

 

In regards to setting up your email signature, this article outlines how to set up an email signature within HubSpot.

 

Thank you,
Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

Reply
0 Upvotes