Tracked emails haven't been showing upSOLVE
Apr 25, 2017 3:30 AM
Sometimes when i send a mail from hubspot, the reply from the client dosent show up in their thread. I can see the reply i recived from them i outlook, but it doesent show in Hubspot?
Why is this, and how to fix it?
Solved! Go to Solution.
Apr 25, 2017 5:02 AM
This article will take you through some general troubleshooting steps that resolve most problems related to email tracking. If, after having walked through each step, you are still at a roadblock please comment below what you have a) tried/tested b) version of Outlook you are using and we can continue to dig into the issue.