The HubSpot Sales Office 365 add-in link does nothingSOLVE
Jun 29, 2019 5:00 PM
I just created my CRM account and was going through the Getting Started steps. I came to the email integration step and it took me to my Microsoft Office 365 Admin Center email account when I clicked on the "GET IT NOW" button here https://appsource.microsoft.com/en-us/product/office/WA104381257 but then I nothing else happened.
There is nothing from HubSpot in the list of add-ins, apps and services on that page and if I try the "Deploy Add-In" button and choose to add an Add-In from the Office Store the popup stops me with a broken page saying "login.microsoftonline.com refused to connect".
Is anyone else experiencing this issue? I couldn't find any other information on this in the forums and on Google so I guess my best option is to just try later. I didn't see any options for me to contact HubSpot support about this either.
Solved! Go to Solution.
Jul 6, 2019 8:12 AM
I was still experiencing that issue on Chrome. It was a gray, broken page with no error message. I did happen to get it to work after all, so I'm posting this as a reference that will hopefully help anyone else with a similar issue in the future who stumbles upon this thread.
In Safari I received a Microsoft error page telling me that it could not authorise me - private browsing or not. I wonder if this could be related to using a partner login for Office 365 like GoDaddy.
After wandering around some Microsoft help pages and fruitlessly failing to get past the authentication error page even though I was logged in correctly I managed to get through.
There was a link on this page that took me to the login page as usual and I'm not sure if anything was actually different: https://support.microsoft.com/en-gb/help/2412085/you-can-t-sign-in-to-office-365-azure-or-intune
Specifically, this link: https://login.microsoftonline.com
Once I had logged in again, I went to the admin page, settings, then Add-Ins and tried to deploy an Add-In as before. Going through the steps brought me to the app store where I could find the HubSpot integration and install it.