Stop registering emails on deleted contacts
Mar 11, 2020 6:25 AM
Got a rather strange issue. During testing I've sent some emails from Outlook (desktop client. Office 365) and contact/company incl. the email works as it should. All good.
Now I've deleted all contacts/companies that I was testing the integration with.
My problem is that every time I send a real email to one of those (previous) contacts, the contact/company/email registrer automatically in HubSpot, even though I've unchecked "Log to CRM".
My guess is that if I did not send a new email to that recipient for 90 days (restore time after deletion), this would not happen.
Any ideas? Now I must go and delete them every time.
Have not tried and remove the extension etc, but was hoping there was a more smooth way of cutting the connection, I've deleted the contact after all, and unchecked boxes.