Stop logging and tracking for personal (non-business) email address

SOLVE
VR_81
Member

I am using Outlook with my personal (private) email address as well as with a business email address (both Microsoft Exchange accounts). 

I know I can deactivate tracking/logging on every email I send (or blacklist the recipient),  but I want to blacklist the sender (myself) for every email sent from my private account.

 

I setup Hubspot only for my business email, but all personal emails are tracked, too. 

 

Is there an option in the settings somewhere?

 

Best

V

1 Accepted solution

Accepted Solutions
jennysowyrda
Solution
Community Manager

Hi @VR_81,

 

The only way to do this at the moment is to either manually uncheck track and log (or set those as your default settings) or log out of the extension when you are using your personal email.

 

If you would like to see this functionality implemented in the future, I would recommend checking out the ideas forum and either creating an idea or upvoting an existing idea that has a similar request.

 

Thank you,

Jenny


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4 Replies 4
jennysowyrda
Solution
Community Manager

Hi @VR_81,

 

The only way to do this at the moment is to either manually uncheck track and log (or set those as your default settings) or log out of the extension when you are using your personal email.

 

If you would like to see this functionality implemented in the future, I would recommend checking out the ideas forum and either creating an idea or upvoting an existing idea that has a similar request.

 

Thank you,

Jenny


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View solution in original post

VR_81
Member

Thanks, Jenny. Unfortunately, this does not really solve the issue, but gives me the answer to my question.

 

Best

Volker

0 Upvotes
annieseattle
Contributor

I'm not sure if Outlook has this option, but in the Gmail/Chrome extension settings, you can type in specific email addresses that you never want to track in Hubspot.  It works well for personal email addresses, etc.

0 Upvotes
jennysowyrda
Community Manager

Hi @annieseattle,

 

That's a great suggestion; the never log option is available for Outlook as well 🙂 

 

Thanks,
Jenny


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0 Upvotes