Read reciepts not working/nor is the chrome extension.

jhorne
Member

However they are logging in the CRM. Please advise.

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roisinkirby
HubSpot Product Team

Hey @jhorne - more information please, so that the Community can help you 🙂

 

  1. Which HubSpot tools are you using (i.e. which version of the Chrome extension)
  2. What do you mean by 'not working'? Are notifications not coming through / populating in your contact timeline / returning false information? Can you access the extension at all?

 

Please share as much detailed information and examples/screenshots as possible so that we can assist. 

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