Outlook signature breaks when tracking an email?

Klexal
Member

Hi,

 

When using the HubSpot extension on my Outlook account, if I opt to track an email, my signature stops functioning and isn't visible (i.e. just a small x).

 

Anyone have any advice?

 

Screen Shot 2018-02-20 at 15.13.45 copy.jpgScreen Shot 2018-02-20 at 15.13.32 copy.jpg

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6 Replies 6
edjusten
HubSpot Employee

Hi @Klexal Apologies that we have not gotten back to you sooner. We've seen this on a few instances of Outlook. Our dev team is aware and looking into it. I'll keep you informed on the progress.

 

Thank you,

Ed Justen


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Sblomme
Participant

Hi,

 

Any update on this problem? 

 

Thanks,

 

Steven

0 Upvotes
Stephan-Digicon
Member

Hi all - any update on this as yet? I have just noticed this as well, and am hoping that there is a fix

0 Upvotes
Sblomme
Participant

Hi Ed,

 

Any update on this problem? I think this bug affects many users on OS X in combination with Outlook.

 

Thanks,

 

Steven

0 Upvotes
Sblomme
Participant

Hi Ed,

 

Any update?

 

Thanks,

 

Steven

0 Upvotes
ekpierce
Contributor | Gold Partner

Has anyone found a resolution? We are running into the same issue...Screen Shot 2019-01-17 at 10.56.59 AM.png

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