Outlook integration install error

[mkuss]

I am getting an installation error when trying to install the Outlook tool. Screenshot is attached.  I'm not sure what to try next.

[jennysowyrda · Accepted solution]

Hi @Oatkorn  and @mkuss,

Apologies for the delay in reaching out! Have you tried the steps in this article which is specific to the error message you are seeing? 

I also wanted to share this general troubleshooting guide for your reference.

Thank you,
Jenny

[rshamie]

I have idendtical issue.

[Oatkorn]

Solved!

@mkuss use the last proposal of HubSpot. 

Thanks for helping us! 🙂

[Oatkorn · Accepted solution]

https://docs.microsoft.com/en-us/visualstudio/deployment/how-to-configure-the-clickonce-trust-prompt...

This is the way to solving it. 

"Enabled"  the trusted sites.

[mkuss]

I know you sent the files requested via PM, but if a solution is found, please post it here for me as well. Thank you!

[Oatkorn]

Hello,

I´ve got the same problem as well. Reinstall, delete VSTA ... couldn´t help. 

Thanks for helping us! 

[Oatkorn]

Hello together,

could anybody help? 

Thanks!

[jennysowyrda · Accepted solution]

Hi @Oatkorn  and @mkuss,

Apologies for the delay in reaching out! Have you tried the steps in this article which is specific to the error message you are seeing? 

I also wanted to share this general troubleshooting guide for your reference.

Thank you,
Jenny

[mkuss]

This was what I needed to do!! I had added the sites to my "trusted sites" in Internet Explorer, but missed the steps about checking the registry settings.  I needed to fix my registry settings for the "Click Once Trust Prompt" in order to get the plug-in to install correctly!  Thank you so much for the help!

[Oatkorn]

Hi Jenny,

thanks für your answer. I´ve tried this solution also. I added the sites to my "safe sites", I closed the Firewall / Virus scanner. Nothing helps. 

What I would like to mention additional is, that the Add-In was running over 2 month. After an newstart (Update?) the Add-In doesnt work. 

Thanks for helping us. 

Best regards, David. 🙂 

[jennysowyrda]

Hi @Oatkorn,

Are you getting the same error message? Can you share a screenshot of what you are seeing? 

Additionally can you send along a screenshot of your trusted sites?

Thanks,
Jenny

[Oatkorn]

Hi Jenny,

I´ve fritten you a PN. 🙂