I have the HubSpot Outlook integration installed in the desktop Outlook app on Windows.
When I open Outlook, I get an error message saying 'Compatibility problem: An incompatible piece of software attempted to load along with Microsoft Edge'. And the error code given is 'Status_Invalid_Image_Hash'. I get the same error message when I try to log in to the HubSpot add in within Outlook, which prevents me from being able to log in. This error only occurs when the HubSpot integration is installed.
Our IT support have tried several things to try to solve this but they haven't been able to. Has anyone had a similar issue? And/or are there particular compatibility requirements the Outlook integration has that we need to meet? Other than this error message it seems to work correctly.
Do let me know if it would be helpful for me to provide more information. Thanks for your help.
The requirements for the VSTO Outlook can be found here and here.
I had a look and it seems some users got this issue and this was related to Symantec Endpoint Protection - could you have your IT check if you have this sofware and then uninstalling/reinstalling the latest version? I can see that online as well.