Nov 25, 2019 8:37 AM
I found some post to solve the subjected issue with Windows but northing for MAC.
I have a MAC and each time I activate Hubspot Sales and I send an email, Outlook is cracshing and when I reopen it the email has been sent twice
Thank you in advance for your help
Nov 25, 2019 10:01 AM
@Opoloplus I confess, I am not a MAC user. Here are other conversations about HubSpot and MAC. Hope they help.
Apr 22, 2021 8:46 PM
Hello, I'm having the same issue...
Whenever I track and/or log an email using the sales add-in on Outlook for Mac it crashes and closes Outlook.
I'm using Outlook for Mac version 16.39 under an MS365 subscription.
I have crash logs to share but won't post here in case they contain any sensitive info.
Can anyone help?
Apr 28, 2021 5:51 AM
Thank you for reaching out.
I understand you've already tried uninstalling and reinstalling, as well as updated your Outlook.
Could you follow these steps?
If this is still happening, could you try the following:
- Try disabling any other extensions or security programs you have installed to see if the issue persists - and if it doesn't, then reinstall each extension one by one to see at which point the issue starts reoccurring
- Clearing Outlook cache on your Mac - see instructions here.
May 28, 2021 11:19 AM
May 28, 2021 6:22 PM