Outlook extension not automatically adding contacts
I want HubSpot to create a contact and company record whenever I send an email to a new email address, and to log and track the email I send.
Right now, I have to manually click the HubSpot Sales extension button to add the bcc address, and have to click "Add to CRM" to add the contact. I want this process to be automatic when I send an email.
I am on Outlook for Mac and I have tried reinstalling the HubSpot extension, logging out and in, restarting Outlook. Here are my HubSpot email tracking settings.
Outlook extension not automatically adding contacts
Outlook extension not automatically adding contacts
Hi @BCockell,
Have you checked your extension settings and log/track preferences? https://knowledge.hubspot.com/connected-email/customize-your-hubspot-sales-outlook-desktop-add-in#lo...
Best regards
| Karsten Köhler |
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Outlook extension not automatically adding contacts
Yes I have it set to this:
