Outlook add-in only adds 1 random contact from the emails, not the main recipient?!
Aug 21, 2018 8:23 AM
I have been using the Outlook add-in for a few weeks but I start to think that I haven't learnt how to use it properly.
1. What do I need to do to log more than one contact to HubSpot when I write emails to multiple recipients?
2. If the above is not possible, how can I choose which contact to log? In particular, I would like to add the main recipient contacts.
At the moment, the add-in automatically selects the last email address from the cc' box which is entirely useless because it is often one of my colleagues...
Thanks for your help,