Outlook Sales Extension

Shelley1
メンバー

Outlook Version Incompatible

解決

I'm tryign to integrate HubSpot with Outlook desktop version.  I'm using Microsoft Office Professional Version Plus 2019, which I thought would be compatible since it's 2019. However, when trying to install the desktop add-in, I get a message that says "Microsoft store version of Outlook is incompatible.. It give me the options to "install anyways," so I gave it a shot hoping it would work, but no luck.  Is there any way to make this work?

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Shelley1
解決策
メンバー

Outlook Version Incompatible

解決

I resolved the issue by downloading and reinstalling Office. Evidently, I had the Microsoft Store version of the software.  Thank you. 

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2件の返信
jennysowyrda
コミュニティーマネージャー
コミュニティーマネージャー

Outlook Version Incompatible

解決

Hi @Shelley1,

 

Can you please begin by going through the steps outlined here? If you are still stuck after taking these steps, please let us know.

 

The more information, screenshots and details you can provide, the better the Community can assist!

 

Thank you,

Jenny

0 いいね!
Shelley1
解決策
メンバー

Outlook Version Incompatible

解決

I resolved the issue by downloading and reinstalling Office. Evidently, I had the Microsoft Store version of the software.  Thank you. 

0 いいね!