Outlook Sales Extension

SeaShellDigital
Member

Outlook Extension Not recognizing Never Log email entries


Emails entered into the "Never Log" area for Settings are not working and continue to create new contacts in HubSpot.

 

Any ideas?

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PamCotton
Community Manager
Community Manager

Outlook Extension Not recognizing Never Log email entries

Hello @SeaShellDigital 

 

Are you referring to this feature here?

 

If so could you please give us more details on what actions are taken in order to have the contacts created? An email sent with track and log on in your extension?

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

 

Pam

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