Outlook Email Integration stopped working - cant download Installer

New Contributor

Hi,

 

Since the new resdesign I can't download the installer file for Outlook when it asks me "Where do you open and send emails from"

See attached picture - when i click on OUTLOOK nothing happens

If I click on GMAIL nothing happens.


It's like it is missing the NEXT button or something? 

I have tried to clear the cache from browser, and different browsers as well. 

Error.JPG

 

Any suggestions?

 

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HubSpot Employee

Hello @bkrtq2334, welcome to the Hubspot Community!

 

I filed a ticket with our development team to investigate why the Gmail and Outlook buttons aren't clickable on the redesigned version of this page.  In the meantime, you should be able to download the Outlook Add-in by following the steps in this article.  

 

I will update here as soon as I hear back from our development team..

 

Thank you for your patience!

Brett

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New Contributor

This is perfect, thanks so much.

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HubSpot Employee

@bkrtq2334 The Development team informed me that this problem has been resolved.  If you are still experiencing this issue, can you please try clearing your cookies and cache?  

 

Let me know if this continues to be problematic for you.

 

Thanks,

Brett

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