Outlook Add install issue "Outlook is already running error"

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New Member

Hi,

 

I am trying to install Hubspout Outlook Addin to Outlook 2016 to my profile. We work on a Cloud Server.

 

When I try to run the installer it prompts Outlook is already running when all processes are closed down. My IT team have tried this on another profile and it does the same thing.

 

Can someone help?

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Community Manager

Hi @spagany,

 

Can you please try the steps outlined in this resource.

 

Please let me know if you are still stuck after taking these steps. If you can share screenshots of where you are getting stuck, that would be great!

 

Thank you,

Jenny


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