Aug 13, 2021 9:38 AM
I recently started using the HubSpot add-in for Outlook on desktop. I have the desktop version installed, not the web version. This is what the panel looks like -
I am not able to associate an email with existing records - the section titled Message Tools isn't even visible for me to check off the records. I would like to be able to associate an email with only the deal it's relevant to, for example.
Is this possible to do? I've uninstalled and reinstalled the plugin and tried everything I can think to try. Looking for any help on this, thank you!!
Aug 13, 2021 11:09 AM - edited Aug 13, 2021 11:10 AM
Thanks for reaching out.
Please let me know if the troubleshooting steps mentioned in the above article work!