Outlook Add-in - Add Contact to CRM edit data doesn't work
May 29, 2018 12:49 PM - edited Jun 5, 2018 11:33 AM
When the Outlook extension sees a new contact I choose Add to CRM.
The first and last name details auto fill based on the email address. But when I try to edit them the field sometimes doesn't complete correctly.
E.g I sent an email to L.Smith@company.com
Firstname = "L" and last name = "Smith" were automatically added to the new CRM record. I went to enter the full name as Linda but the last letter 'a' wouldn't save. I have had similar problems entering the correct telephone number.