Outlook Sales Extension

DHobson
Membre

Outlook 365 Hubspot extn on iMac does not log or track emails....

My question is...with the Outlook 365 Hubspot extension (with either Safari or Chrome on an iMac running MacOs Monterey) I cannot log and track emails in Hubspot. I set up the default config to BCC all emails to Hubspot but as the BCC address does not appear I have to manually paste (2530xxxx@forward.eu1.hubspot.com) every time....is this really not supported as standard...?

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kvlschaefer
Gestionnaire de communauté
Gestionnaire de communauté

Outlook 365 Hubspot extn on iMac does not log or track emails....

Hi @DHobson,

 

Thanks for reaching out!

 

I wanted to refer you to this related thread with additional context on this issue and the suggested workaround. 

 

I also wanted to share that this feature request has already been submitted to the Ideas forumUpvoting it will alert our Product Team to the popularity of this request. If you would like to be subscribed to updates from the Product Team regarding this idea, I would encourage you to comment on the idea's feed 

 

Kindly,

Kristen


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