No extention in outlook

[AMigulia]

I don't have any extensions on my taskbar, the HubSpot Outlook extension is definitely installed, I checked personally, but I can't find it on the ribbon bar. Any advise? 

[karstenkoehler]

Hi @AMigulia,

The Outlook add-in is not actively developed anymore: https://knowledge.hubspot.com/connected-email/get-started-with-the-outlook-desktop-add-in

The add-in is still available for the old Outlook. Which Version are you using?

Best regards

[AMigulia]

My version is 2501 (Build 18429.20158), which is not new Outlook

[karstenkoehler · Accepted solution]

@AMigulia according to this page, it's a fairly new build: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date

Have you reviewed the details on this page? https://knowledge.hubspot.com/connected-email/get-started-with-the-outlook-desktop-add-in