Outlook Sales Extension

AsafBlasberg
Member

New Outlook Version

Hello,

There is a new Outlook client for Windows, but it no longer supports COM Plug-ins; only these new Web "add-ins." Will HubSpot eventually support the new Outlook client?

15 Replies 15
BFuson
Participant

New Outlook Version

Is this still unresolved?  Our organization will be greatly impacted and we will see a decline in efficiency and use of HS from our Sales reps if this is not resolved.  There are many issues with the new Outlook that are concerns, but I hope that HS has been working on this since 2023!  Please advise with any updates.

0 Upvotes
AMS3
Member

New Outlook Version

I'd like this as well. I'm posting so I get forwarded any replies. 

0 Upvotes
DHuggard
Participant

New Outlook Version

Does this have a resolution yet?

0 Upvotes
DMarques3
Participant

New Outlook Version

April 2024 - Any udpates?

christy_gary_kl
Participant

New Outlook Version

This is working now in the new Outlook.
0 Upvotes
christy_gary_kl
Participant

New Outlook Version

I had to go back to old Outlook, as it would not stay pinned or logged in and I have numerous emails not logged which was a huge issue.  Please resolve this!!!

 

0 Upvotes
DMarques3
Participant

New Outlook Version

Can you send a screenshot? Where do you get access to the app? Can't find it.

0 Upvotes
AsafBlasberg
Member

New Outlook Version

Any updates ??

AFHS
Participant

New Outlook Version

Please also keep me in the loop - @DianaGomez 

 

Appreciate it! 

0 Upvotes
christy_gary_kl
Participant

New Outlook Version

For what it is worth, it worked in the new Outlook for almost a month.  Then the end of July, it stopped working again.  I would like to be notified when this is working again, as I prefer the new Outlook and this is the only plug in not working.  Others at my organization are also anxious for this to be fixed ASAP!

DianaGomez
Community Manager
Community Manager

New Outlook Version

Hi @AsafBlasberg

 

Thank you for reaching out to the Community!

 

Sadly, the new Outlook breaks the way Outlook extensions work, and our extension is pretty much unusable in the New Outlook. We've been working with Microsoft to find methods of working around the changes they made, but we've been so far unable to find a working solution with them.

 

At the moment, if you'd like to use the HubSpot Sales extension in Outlook, it'll require that you stick with the old Outlook experience.

 

Should there be any changes in this matter, I will promptly inform you.

 

Thanks,

Diana


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


AFHS
Participant

New Outlook Version

If this gets resolved, would you please inform me as well? 

 

Thank you!

DianaGomez
Community Manager
Community Manager

New Outlook Version

Hi @AFHS

Sure, count on it!

 

Wishing you a fantastic weekend ahead.

Diana


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
JCiciarelli
Member

New Outlook Version

Hi- Any updates on this? Thank you. 

KrHansen
Participant

New Outlook Version

Any news on this?